What are the responsibilities and job description for the Residential Concierge Flex Officer - FT - (Downtown Uptown) $19hr position at MFort Security Services?
Job Description
About MFort Security Services
MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We pride ourselves on employing experienced, professional, and friendly security staff who reflect our commitment to safety and excellence. We invest in our employees through training, ongoing support, and a strong company culture. Our leadership team brings deep industry knowledge and is dedicated to exceeding expectations in every client engagement.
Equal Opportunity Employer – M/F/D/V
Position Summary
We are seeking reliable, adaptable, and professional Flex Concierge Officers to join our growing team. Flex Officers are essential to our operation and are responsible for covering shifts across various residential buildings—both in downtown and uptown Chicago. This role is ideal for individuals who are new to residential security or concierge work and want to gain experience while building toward a potential permanent assignment, based on performance and availability.
Flex Officers are scheduled in advance but must also be available for on-call needs, shift coverage, and priority site assignments. Hours are not guaranteed, but officers who consistently accept shifts and remain flexible can work 40 hours weekly.
Key Responsibilities:
Provide professional front desk service at a variety of luxury residential properties
Company Description
MFort Security is a professional security services provider specializing in concierge-style security and front desk coverage for luxury residential and commercial properties. With a strong presence in downtown Chicago and surrounding areas, our mission goes beyond protection—we focus on creating safe, welcoming environments where residents and staff feel respected and supported.
At MFort, we prioritize employee loyalty and growth. We offer competitive pay, benefits, flexible scheduling, and a clear path for advancement. Our team members are more than uniforms—they’re the face of our company, and we treat them as such. That’s why we recognize their contributions, foster long-term loyalty, and provide the tools and training they need to succeed.
If you're professional, dependable, and looking to grow with a company that values you—MFort is the place for you.
MFort Security is a professional security services provider specializing in concierge-style security and front desk coverage for luxury residential and commercial properties. With a strong presence in downtown Chicago and surrounding areas, our mission goes beyond protection—we focus on creating safe, welcoming environments where residents and staff feel respected and supported. At MFort, we prioritize employee loyalty and growth. We offer competitive pay, benefits, flexible scheduling, and a clear path for advancement. Our team members are more than uniforms—they’re the face of our company, and we treat them as such. That’s why we recognize their contributions, foster long-term loyalty, and provide the tools and training they need to succeed. If you're professional, dependable, and looking to grow with a company that values you—MFort is the place for you.
About MFort Security Services
MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We pride ourselves on employing experienced, professional, and friendly security staff who reflect our commitment to safety and excellence. We invest in our employees through training, ongoing support, and a strong company culture. Our leadership team brings deep industry knowledge and is dedicated to exceeding expectations in every client engagement.
Equal Opportunity Employer – M/F/D/V
Position Summary
We are seeking reliable, adaptable, and professional Flex Concierge Officers to join our growing team. Flex Officers are essential to our operation and are responsible for covering shifts across various residential buildings—both in downtown and uptown Chicago. This role is ideal for individuals who are new to residential security or concierge work and want to gain experience while building toward a potential permanent assignment, based on performance and availability.
Flex Officers are scheduled in advance but must also be available for on-call needs, shift coverage, and priority site assignments. Hours are not guaranteed, but officers who consistently accept shifts and remain flexible can work 40 hours weekly.
Key Responsibilities:
Provide professional front desk service at a variety of luxury residential properties
- Greet residents, guests, and visitors in a warm, courteous manner
- Learn and follow post orders for multiple sites
- Monitor building access, respond to incidents, and report safety or security issues
- Handle package logging, visitor management systems, and resident communication
- Communicate effectively with MFort leadership, property management, and onsite teams
- Adapt quickly to new environments, policies, and property procedures
- Maintain a clean, presentable lobby and workspace
- Follow company and site-specific policies and procedures
- Must be at least 18 years of age
- High school diploma or GED required
- Valid Illinois PERC card and 20-hour security certificate (or ability to obtain)
- Open availability for 1st (7am–3pm), 2nd (3pm–11pm), and 3rd (11pm–7am) shifts
- Willingness to work weekends, holidays, and on-call assignments
- Strong customer service and communication skills
- Able to stand or sit for extended periods and perform lobby or round duties
- Prior concierge, front desk or security experience is preferred
- Must pass a background check and drug screening
- Status: Flex/On-Call – Schedule assigned weekly but subject to change based on business needs
- Pay Rate: $19.00 per hour
- Locations: Must be able to travel between various locations across Downtown and Uptown Chicago
Company Description
MFort Security is a professional security services provider specializing in concierge-style security and front desk coverage for luxury residential and commercial properties. With a strong presence in downtown Chicago and surrounding areas, our mission goes beyond protection—we focus on creating safe, welcoming environments where residents and staff feel respected and supported.
At MFort, we prioritize employee loyalty and growth. We offer competitive pay, benefits, flexible scheduling, and a clear path for advancement. Our team members are more than uniforms—they’re the face of our company, and we treat them as such. That’s why we recognize their contributions, foster long-term loyalty, and provide the tools and training they need to succeed.
If you're professional, dependable, and looking to grow with a company that values you—MFort is the place for you.
MFort Security is a professional security services provider specializing in concierge-style security and front desk coverage for luxury residential and commercial properties. With a strong presence in downtown Chicago and surrounding areas, our mission goes beyond protection—we focus on creating safe, welcoming environments where residents and staff feel respected and supported. At MFort, we prioritize employee loyalty and growth. We offer competitive pay, benefits, flexible scheduling, and a clear path for advancement. Our team members are more than uniforms—they’re the face of our company, and we treat them as such. That’s why we recognize their contributions, foster long-term loyalty, and provide the tools and training they need to succeed. If you're professional, dependable, and looking to grow with a company that values you—MFort is the place for you.
Salary : $19
