Volunteer Services Intern

Position Description:

Schedule: 20-30 hours per week, September 2025 – June 2026

At the MFAH, volunteer opportunities encompass a broad range of abilities and interests. Options include leading tours of the Museum galleries, helping in the gift shop, assisting with clerical duties, greeting guests, and facilitating children’s art projects. The Volunteer Services department is responsible for coordinating all volunteer activities, working as a conduit and liaison between MFAH departments and our volunteers.  Most importantly, the department works to ensure we provide pleasurable, meaningful, and mission focused opportunities for those who volunteer.

The Volunteer Services Intern will support the Volunteer Services team as noted below. The ideal candidate will be eligible to receive academic credit related to their coursework as well as a stipend.

Duties and Responsibilities

Please note that workload will fluctuate  and these activities are generally spread out throughout the year based upon the activities, events, programming and exhibitions at the MFAH. 

• Responsible for data entry and maintaining the integrity of the volunteer database
• Produce various reports and letters including recording of volunteer hours and volunteer usage/participation
• Actively and continuously support the efforts to grow, diversify and advance impactful volunteerism and employee engagement programs as well as IDEA (inclusion, diversity, equity and accessibility) initiatives at MFAH
• Work directly with the Volunteer Services and Human Resources teams to plan and execute various private large-scale events, receptions and lectures throughout the year
• Assist Volunteer Services with the planning and organization of National Volunteer Week activities, including a large-scale volunteer appreciation event and awards presentation
• Answers phone for the Volunteer Services off and follows up with callers as needed by obtaining and sending requested information
• Prepare binders, manuals, and packets for new volunteer orientations
• Other duties as assigned

Skills, Knowledge and Abilities:

• Excellent communication and interpersonal skills for contact with different public audiences
• Strong organizational skills, meticulous attention to detail and follow-through
• Good clerical skills (typing, computer, word processing, record keeping)
• Good judgment and discretion for handling confidential information
• Ability to tolerate a fast-paced office with frequent interruptions
• Customer-service focus and driven to delight our clients and customers
• Positive demeanor combined with the ability to remain calm under pressure
• Must be a team player and able to work cooperatively as well as independently

Equal Opportunities for All

At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and to our pledge for workplace diversity, inclusion, and excellence.

Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department: HR@mfah.org

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes YOU, then YOU are highly encouraged to apply.