What are the responsibilities and job description for the IT Field Service Technician position at MFA Inc.?
IT Field Service Technician
Objective:
In this full-time position, the employee will be asked to perform IT preventative maintenance and insure the best environmental controls possible for IT equipment.
They will advise company personnel regarding proper operation of various IT equipment. All duties should be performed in accordance with company policy.
Our expectations are that you:
▪ Are available to work full time hours
▪ Are available to work overtime as needed
▪ Live in, or within commuting distance of the assigned territory
▪ Are willing to travel within the assigned territory
▪ Can repair IT equipment including PC’s, printers, cameras and telephone equipment
▪ Can assist in the installation and maintenance of IT software applications as required
▪ Can assist locations with the care and operation of IT equipment
▪ Can schedule and perform preventive maintenance of IT equipment
You are right for this role if you:
▪ Have a desire to succeed in your career and the ability to represent the company’s culture
▪ Can uphold the company’s mission, vision and values
▪ Have good time management skills
▪ Have good oral and written communication skills
▪ Have good interpersonal skills
▪ Have good management and leadership skills
▪ Have exceptional trouble shooting and organizational skills
▪ Can demonstrate timely and accurate decision making skills
▪ Can demonstrate self-motivation, initiative, assertiveness and are results- oriented
▪ Can demonstrate proficiency in Microsoft Office Products
▪ Can create and maintain professional working relationships
Highly qualified candidates will bring:
▪ 2 year IT technical certification or equivalent work experience is required
▪ 2 years of experience installing and servicing networking and communications equipment
▪ 1 year of IT customer support experience
▪ Valid Class E driver’s license with proof of excellent driving record
▪ Experience with fiber optic cabling or willingness to learn
▪ Experience in Networking and Networking systems or willingness to learn
Job Type: Full-time
Pay: $50,000.00 - $56,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Columbia, MO: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Please list out any type of education or certificates regarding IT experience.
Experience:
- Customer service: 1 year (Preferred)
- IT support: 1 year (Preferred)
- IT troubleshooting: 1 year (Preferred)
License/Certification:
- Class E Driver's License (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Salary : $50,000 - $56,000
