Senior Business Systems Analyst (IFS ERP)

About Us:
Since 1935, we’ve been on a mission to bring a little extra happiness to everyday life and inspire connections over food. We select the finest ingredients the world has to offer, craft premium products made with love, and never settle for shortcuts. We believe that when we share our food, we share a part of ourselves — and that’s the only way we’d put our name on it. 

Today, our small family company has grown into a national leader in specialty olives, peppers, and sauces under the leadership of CEO Jeff Mezzetta, and our commitment to quality has never wavered. With an 80-year legacy behind us and a bright future ahead, we’re seeking passionate, driven candidates to help us bring our cherished family traditions to a new generation.

The ideal candidate will have an immediate connection to our Core Ingredients:  

• Crunchy Crunchy: We are hungry for excellence.
• Own It: We think and act as an owner – with appetite, initiative, and responsibility.
• Connection: We build authentic relationships that foster trust and open communications.
• Vibrance: We come to work eager and passionate about fulfilling our vision. When we share our work, we share a part of who we are.

Overview

The Senior Business Systems Analyst serves as the primary liaison between IT and Mezzetta’s business teams, with a strong focus on IFS ERP and related enterprise applications. This role ensures that system solutions align with business needs, ERP strategy, and best practices, owning critical business systems and driving continuous improvement through analysis, solution design, implementation, and ongoing support.  Please note: experience with IFS ERP is required.

Responsibilities

IFS ERP & Business Applications Leadership

• Own, support, and optimize IFS ERP modules and related business applications across multiple departments (e.g., Finance, Supply Chain, Manufacturing, Operations).
• Analyze business requirements and translate them into effective IFS configurations, enhancements, and integrations.
• Lead cross-functional initiatives involving IFS ERP from requirements gathering through implementation, testing, go-live, and post-launch support.
• Partner with stakeholders to improve process efficiency, data integrity, and system usability within IFS.
• Manage multiple priorities while adapting to evolving business and ERP roadmap needs.
• Drive user adoption, process standardization, and continuous improvement within the IFS ecosystem.

Stakeholder Partnership & Communication

• Act as a trusted advisor to business users, IT teams, and ERP stakeholders on IFS capabilities, best practices, and solution options.
• Communicate project status, risks, dependencies, and impacts clearly throughout the project lifecycle.
• Provide guidance on solution tradeoffs, configuration vs. customization decisions, and long-term ERP scalability.
• Coordinate with internal developers, IFS consultants, and third-party vendors to deliver enhancements, fixes, reports, and integrations.

Legacy & Integrated System Support

• Support and maintain legacy systems during ERP modernization or IFS expansion efforts.
• Ensure seamless data flow and process alignment between IFS and upstream/downstream systems.
• Write and maintain SQL queries for reporting, data validation, troubleshooting, and controlled updates.
• Document business processes, IFS workflows, configurations, and system usage through SOPs and training materials.

Other Duties

• Provide backup support for desktop/help desk functions as needed.
• Lead or contribute to IT and ERP-related projects using established tools, methodologies, and governance standards.

Qualifications

• Bachelor’s degree in Information Systems, Business, or a related field.
• 5 years of experience in business systems analysis, ERP administration, or enterprise application support.
• Hands-on experience with IFS ERP (required), including configuration, support, or implementation.
• Strong understanding of end-to-end business processes and cross-functional system integration.
• Experience supporting ERP modules related to finance, manufacturing, supply chain, or operations is strongly preferred.
• Proficiency in SQL for data analysis, reporting, and troubleshooting.

Our Commitment to an Inclusive Workplace:
At Mezzetta, we embrace diversity and strive to create an inclusive environment where you know you belong. Part of that commitment includes a zero-tolerance policy and being an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. All employment decisions at Mezzetta are solely based on merit, qualifications, abilities and business needs, without regard to race, color, religion or belief, gender, sexual orientation, gender identity/expression, age, marital status, national origin, disability, military or veteran status, family or parental status, pregnancy, or any other status protected by law. All of us share in the responsibility of fulfilling this commitment and creating a culture where our team can thrive.