Parts Specialist

Job Summary
Join our dynamic team as a Parts Specialist, where you'll be the vital link between our dealership and our valued customers. In this energetic role, you'll manage RV parts inventory, assist customers in finding the right components, and ensure smooth operations within our parts department. Your expertise will help drive customer satisfaction, streamline sales processes, and support vehicle maintenance and repair activities. If you're passionate about automotive service, possess excellent communication skills, and thrive in a fast-paced environment, this position is perfect for you! All roles are paid positions, offering valuable experience and growth opportunities.

Responsibilities

• Provide exceptional customer service by assisting clients with parts inquiries, vehicle diagnostics, and automotive repair needs
• Manage inventory control using CMMS (Computerized Maintenance Management System) and POS (Point of Sale) systems to track stock levels and order fulfillment
• Negotiate with suppliers and customers to secure the best prices and terms for parts sales
• Maintain accurate stock levels through stocking, ordering, and inventory management practices
• Support retail sales efforts through effective marketing strategies and upselling techniques
• Handle cash transactions with precision, including cashiering and cash handling duties
• Collaborate with service technicians to ensure timely parts availability for vehicle maintenance and repair jobs
• Utilize Microsoft Excel for data analysis, inventory reports, and organizational tasks
• Demonstrate strong communication skills via phone etiquette when interacting with customers and vendors
• Ensure proper maintenance of the parts department workspace to promote safety and efficiency

Requirements

• Proven experience in RV diagnostics, RV repair or automotive service preferred
• Strong organizational skills with the ability to manage inventory effectively using CMMS or similar systems
• Excellent negotiation skills to foster positive relationships with suppliers and customers
• Bilingual or multilingual abilities are highly desirable to serve diverse customer needs
• Knowledge of dealership operations, retail math, marketing strategies, and sales management is advantageous
• Familiarity with POS systems, inventory control procedures, cashiering, and cash handling procedures required
• Effective communication skills coupled with phone etiquette for customer interactions
• Ability to perform retail math calculations accurately for pricing and inventory purposes
• Experience in dealership or retail sales environments preferred but not mandatory
• Strong organizational skills to handle stocking, order fulfillment, and maintenance tasks efficiently

Join us as a Parts Specialist where your expertise fuels our success! We’re dedicated to supporting your professional growth while providing a lively work environment that celebrates teamwork and excellence.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $45,000 - $55,000