What are the responsibilities and job description for the Front of House Manager- Experience Required position at Mews Tavern?
Well-established South County restaurant is looking for an energetic front of the house manager to join our team! There's always something going on in this historic downtown Wakefield restaurant and we're looking forward to adding another great member!
- Responsible for managing day-to-day operations of a high volume, multi-area restaurant and overseeing all front of the house staff while on shift. Looking for someone who possess an overall understanding of scheduling, staff training & development, customer service, and guest retention. Our ideal candidate will have a strong service industry background, should be self-driven and results oriented with the ability to build & bring a team together as we are always striving to improve our level of service.
Core Duties & Responsibilities
- Represent the restaurant by being present on the floor during peak hours of business
- Develop a guest-centric culture that consistently delivers excellent service and food quality
- Utilize team-building skills to maximize employee satisfaction
- Establish sales incentives and help coordinate in-house promotions
- Identify training needs and assist in the development of new training programs to build a culture of continuous growth
- Identify ways to improve the flow of business
- Responsible for keeping up with the overall appearance of the restaurant
Required Knowledge & Experience
- Energetic, outgoing personality; looking to build relationships both internally & with guests
- Staff training, development & scheduling
- Experience with restaurant POS systems preferred
- Knowledge of the craft beer industry a plus
- Demonstrate clear communication, problem solving and follow-up skills
- High level of customer service experience
- Strong people management skills and ability to oversee varying levels of employees
- Ability to work effectively in high pressure, busy situations
- Commitment and enthusiasm
- Desire to challenge oneself as a leader and build a strong team
- 2 years of restaurant management experience preferred but with train the right person!
- AM/PM/Weekend availability
Employment Terms & Benefits
- Competitive wages (depending on experience)
- Bonus pay
- Reviews will be conducted annually to evaluate performance, growth, and wage rate.
- Generous benefits package includes:
- Paid Time Off
- Health/Dental/Vision Insurance
- Life insurance provided at no cost
- Opportunity for career advancement
- Food, beverage and merchandise discounts
- Clean working environment
Welcome to the Mews
Located in the heart of downtown Wakefield, the Mews Tavern is one of South County's iconic establishments.
Originally a small fisherman's tavern which opened in 1947, the Mews has transformed into a legendary Rhode Island restaurant and bar with something for everyone.
The Mews boasts 3 unique bars, serving 69 beers on tap including many local micro-brews and rare limited offerings. It is a staple for any beer lover.
The extensive menu offers locally sourced seafood, meat and produce which changes seasonally to keep things fresh and interesting. Although regulars will likely say it's the familiar classics and fun atmosphere that keep them coming back time and time again.
The full menu can be enjoyed 7 days a week in all 3 bars plus a large dining room affectionately known as the tree room. There is so much history packed into the Mews, and that's why people from all over check in whenever they're in town.
The Mews is proud to serve award winning burgers, pizza, wings and much more in a setting like no other. Join us anytime of day for food, fun and no crap on tap.
Pay: $22/hour to start
Supplemental pay:
- Bonus pay
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid training
- Other
Job types: Full-time/Part-time
Schedule:
- 8 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
Education: No education required
Work location: On-site
Job Types: Full-time, Part-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $50,000 - $70,000