What are the responsibilities and job description for the Service Contract Renewal Specialist position at Mettler Toledo?
Service Contract Renewal Specialist
Location Lutz, Florida, United States
Date posted April 28, 2026
Job ID 21941
Pay Range 52000-55000
Our Opening and Your Responsibilities
Mettler-Toledo is a global leader in precision instruments with operations in 39 countries. Our Product Inspection Group (CI-Vision, Hi-Speed, and Safeline) provides industry-leading solutions in check weighing, metal detection, machine vision, and x-ray systems. The Telesales Specialist drives growth by selling and renewing service contracts through outbound calls, lead nurturing, and marketing campaigns. This role partners with field teams to deliver customized solutions and ensure exceptional customer service. What you will do
- Sell and renew service contracts via outbound and inbound campaigns.
- Qualify and nurture leads, moving them through the sales cycle to close.
- Manage opportunities and data in CRM (SAP) to track pipeline progress.
- Collaborate with field sales and service teams to meet customer needs.
- Achieve targets for sales revenue, productivity, and conversion rates.
- Deliver excellent service to increase customer retention and satisfaction
What You Need to Succeed
- Bachelor’s degree preferred; 2–3 years in sales, marketing, or customer service.
- Proven outbound call center or telesales experience.
- Strong communication, organization, and multitasking skills.
- Experience with SAP or CRM systems a plus.
- Competitive, proactive, and customer-focused mindset.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy
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