What are the responsibilities and job description for the Service Technician position at Mettler-Toledo International, Inc?
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
Primary Duties:
• Disassembles, cleans, repairs, and reassembles pipettes and equipment.
• Performs inspections on units received for component defects and ensures all repair work meets established quality standards.
• Completes related paperwork such as work sheets, part usage tallies, and repair estimates.
• Expedites priority orders through the database system.
• Contributes in meeting established turn-around-time requirements and standards.
• Reassembles pipettes and follows through on customer instructions relating to orders, such as requests for additional parts.
• Follows testing procedures for pipettes and equipment.
• Tests and evaluates, pipettes to meet the appropriate standards.
• Completes related database entries and associated paperwork
• Accounts for parts used and directs orders to the next stage in process.
Secondary Duties:
• Receives incoming repair orders when needed: open packages to verify contents are accurate, log and record pipette deliveries onto log sheet.
• Ensure pipettes received are not contaminated by use of a radiation safety monitor and places appropriate labels on incoming packages.
• Works Saturdays as needed to support Saturday Service Program and to complete other work as assigned.
What You Need to Succeed
• High school diploma or general education degree (GED)
• Minimum of 1 year of related experience in Manufacturing, Instrumentation repair and maintenance, and/or training; or equivalent combination of education and prior work experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
• Ability to effectively present verbal information to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Basic knowledge of computers and a working knowledge of common Microsoft Office programs.
Our Offer to You
* Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
* Tuition reimbursement, educational matching gift program, perks and discounts
* Parental and caregiver leave programs
* All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in precision instrumentation
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards across Mettler Toledo
* Global recognition for the quality of our products and services
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click [1]
References
Visible links
1. https://www.eeoc.gov/employees-job-applicants
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
Primary Duties:
• Disassembles, cleans, repairs, and reassembles pipettes and equipment.
• Performs inspections on units received for component defects and ensures all repair work meets established quality standards.
• Completes related paperwork such as work sheets, part usage tallies, and repair estimates.
• Expedites priority orders through the database system.
• Contributes in meeting established turn-around-time requirements and standards.
• Reassembles pipettes and follows through on customer instructions relating to orders, such as requests for additional parts.
• Follows testing procedures for pipettes and equipment.
• Tests and evaluates, pipettes to meet the appropriate standards.
• Completes related database entries and associated paperwork
• Accounts for parts used and directs orders to the next stage in process.
Secondary Duties:
• Receives incoming repair orders when needed: open packages to verify contents are accurate, log and record pipette deliveries onto log sheet.
• Ensure pipettes received are not contaminated by use of a radiation safety monitor and places appropriate labels on incoming packages.
• Works Saturdays as needed to support Saturday Service Program and to complete other work as assigned.
What You Need to Succeed
• High school diploma or general education degree (GED)
• Minimum of 1 year of related experience in Manufacturing, Instrumentation repair and maintenance, and/or training; or equivalent combination of education and prior work experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
• Ability to effectively present verbal information to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Basic knowledge of computers and a working knowledge of common Microsoft Office programs.
Our Offer to You
* Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
* Tuition reimbursement, educational matching gift program, perks and discounts
* Parental and caregiver leave programs
* All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in precision instrumentation
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards across Mettler Toledo
* Global recognition for the quality of our products and services
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click [1]
References
Visible links
1. https://www.eeoc.gov/employees-job-applicants