What are the responsibilities and job description for the Medical Receptionist position at Mettetal Family Medicine?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and support in a fast-paced environment. This role is essential in ensuring smooth operations at our clinic. The Medical Receptionist will manage patient interactions, appointments, and administrative tasks while maintaining a professional demeanor.
Duties
- Greet patients warmly and assist them with the check-in process.
- Schedule and confirm appointments using electronic health record system.
- Answer phone calls with excellent phone etiquette, addressing patient inquiries and concerns efficiently.
- Maintain patient records accurately, ensuring confidentiality and compliance with healthcare regulations.
- Process patient information, including insurance details and coding for billing purposes.
- Collaborate with clinical staff to ensure seamless patient flow throughout the clinic.
Experience
- Previous experience as a Medical Receptionist or in a similar front desk role within a healthcare setting is preferred.
- Familiarity with electronic health record systems is highly desirable.
- Knowledge of medical coding and billing practices is an asset.
- Experience working in either a hospital or clinic environment will be beneficial.
- Strong organizational skills and attention to detail are essential for managing multiple tasks effectively.
- Excellent communication skills, both verbal and written, are required to interact with patients and staff professionally.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Health insurance
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16 - $18