What are the responsibilities and job description for the Enterprise Account Director position at MetTel?
MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
We are currently seeking an Enterprise Account Executive who will partner with clients to formulate and implement enterprise-wide organizational and technology strategies with best-in-class communication solutions and products. As an Enterprise Account Executive, you will serve as a trust advisor, staying ahead of the evolving tech landscape and enabling our clients to protect and grow their business. The Enterprise Account Executives provides demonstrable strategic engagement by providing performance and opportunity insights as well as best practices to support the client's accomplishment of desired business outcomes.
ROLE AND RESPONSIBILITIES:
- Develop key stakeholder relationships and drive customer satisfaction at assigned customer accounts.
- Be responsible for achieving business results such as client satisfaction and account growth.
- Anticipate and identify complex business needs and recommend solutions for optimization or issue resolution.
- Collaborate with internal departments such as network services, operations, service delivery, and other cross-functional teams to develop strategic solutions for clients.
- Identify opportunities for client portfolio and services expansion.
- Travel frequently to client locations.
- Create and deliver quarterly business reviews.
DESIRED QUALIFICATIONS:
- Bachelor's Degree
- Seven years of experience with specific responsibilities in the following areas:
- Senior level telecommunications technology account management experience.
- Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly preferred.
- Direct client management experience and ability to establish relationships with senior level client contacts.
- Strong presentation skills and ability to clearly communicate strategy and ideas to your clients.
- Strong skills in business case creation and ROI modeling.
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MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at www.mettel.net