What are the responsibilities and job description for the Automotive Express Service Technician position at MetroWest Acura?
MetroWest Acura in Framingham has an immediate opening for an Automotive Express Service Technician. If you are motivated to learn, and looking to grow your career as a technician, please submit your resume.
The Technician's primary goal is to ensure an extraordinary client experience while creating client advocates. The Technician position will also be responsible for diagnosing and repairing client and dealership vehicles with integrity and ethics, and maintaining a positive relationship with clients.
Essential duties and responsibilities include the following,
- Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
- Communicating with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
- Diagnose the cause of any malfunction and perform repairs, if authorized by the customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Road-test to confirm problems were resolved and the vehicle's operation will meet or exceed customer expectations.
- Maintain an organized and neat workstation.
Qualifications
- 1-2 years basic vehicle maintenance experience.
- Organization and follow-up skills
- Demonstrated customer service skills.
- Knowledge of the automotive repair life cycle
- Ability to operate an automobile, including manual transmission vehicles.
- Valid in-state driver’s license, and have and maintain an acceptable, safe driving record.
- While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight or exert a force up to
- An inner drive to want to learn and grow your Automotive Career
- Prefer Honda and/or Acura service experience!
Job Type: Full-time
Pay: $33,000.00 - $45,000.00 per year
Ability to Commute:
- Framingham, MA 01702 (Required)
Work Location: In person
Salary : $33,000 - $45,000