What are the responsibilities and job description for the Credentialing Specialist position at metroveincenters?
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.
We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.
As a Credentialing Specialist at Metro Vein Centers, you are an integral team member to our continued growth. This role is responsible for provider credentialing, payer enrollment, and recredentialing to ensure clean participation, timely effective dates, and uninterrupted patient access and reimbursement. Reporting to the Supervisor of Credentialing, you’ll work daily in CAQH, payer portals (e.g., Availity), Medicare PECOS, and our credentialing database, collaborating closely with Recruitment, Clinical leadership, and RCM. The ideal candidate is detail-oriented, process-driven, and has experience in provider enrollment.
This is a remote role; we’re looking for a self-starter with strong ownership and follow-through.
What You’ll Do
- Submit and track provider enrollments across Medicare/Medicaid (PECOS) and commercial payers (e.g., Availity) to secure effective dates.
- Identify network expansion opportunities by enrolling providers into additional payer products, plans, and service locations.
- Maintain CAQH attestations and accurate provider data across payer portals and internal credentialing systems.
- Monitor re-validations/re-credentialing and manage expirables to prevent participation lapses.
- Assist with onboarding new providers: gather documents, set up NPI/taxonomy/locations, and coordinate start-date readiness.
- Respond to payer requests, supply additional documentation, and resolve application issues promptly.
- Escalate concerns and complex cases to the Supervisor of Credentialing for timely resolution and participate in special projects as needed.
What You’ll Bring
- 2 years in provider credentialing and/or payer enrollment (physician group, MSO, health plan, or hospital).
- Hands-on with CAQH (attestations/rosters), Medicare PECOS, and payer portals (e.g., Availity).
- Working knowledge of Medicare/Medicaid and commercial enrollment rules.
- Proficient in credentialing systems (e.g., MD-Staff/Cactus) and Excel/Google Sheets.
- Strong data accuracy and documentation habits; able to maintain clean provider records across multiple systems.
- Effective written/verbal communication with payers, providers, and internal stakeholders; escalates issues appropriately.
- Proven ability to prioritize in a high-volume environment, meet deadlines, and follow SOPs with minimal supervision.
- Self-starter mindset with ownership and follow-through in a remote setting.
- High school diploma or equivalent required
Benefits to Support Your Wellbeing & Lifestyle
Full-time team members at Metro Vein Centers are eligible for:
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term Disability Insurance
- Employee Assistance Program (EAP)
- Career Growth & Development Opportunities
#LI-remote
The Metro Vein Centers Difference
Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.
A team united by purpose.
Our values guide everything we do:
- Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for.
- Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
- A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy.
- Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes.
- Commitment to Growth – We invest in our people, fostering advancement and professional development at every level.
Metro Vein Centers is an Equal Opportunity Employer.
We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
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To learn more about how we collect, use, and protect your information, please review our privacy policy here.