Sr. Desktop Engineer I (6383)

As Sr. Desktop Engineer I, you’ll manage and secure enterprise Windows and macOS environments supporting a high-visibility, mission-critical customer with the goal of making a real impact across the federal government. Our team is responsible for delivering reliable, secure, and compliant endpoint services in classified and high-security environments, and you’ll play a critical role in ensuring operational stability, accelerating delivery, and strengthening the customer’s ability to execute their mission through disciplined operations and immediate contribution within an Agile execution model.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Work as part of a collaborative and high-performing team delivering technical solutions within the highest levels of the federal government
• Manage endpoint imaging, patching, and vulnerability remediation across enterprise environments
• Support and operate enterprise endpoint management tools and platforms
• Resolve Tier 3 endpoint issues in support of a service desk and mission operations
• Maintain secure, compliant Windows and macOS client environments
• Participate actively in Agile execution and continuous improvement activities
• Communicate technical issues, solutions, and risks clearly with stakeholders
• Establish and maintain a high level of customer trust and confidence through technical expertise and reliability
• Apply creativity and sound engineering judgment to deliver innovative solutions aligned to customer needs

What you’ll need to succeed:

• Active Top Secret with current or previously held SCI access
• Bachelor’s or Associate’s degree in an IT-related field is preferred. Relevant experience may substitute for education requirements.
• Required technical certifications include Microsoft MD-102 and Security .
• Possess DoD 8140 certification aligned to the 451 System Administrator work role, such as Security , Cloud , SSCP, CASP , or CISSP.5 years of experience in IT with a primary focus on endpoint and client device management across Windows 11, macOS Sequoia and Tahoe, and Apple iOS environments.
• Hands-on experience performing OS imaging, patch management, performance troubleshooting, and vulnerability remediation in enterprise environments.
• Demonstrated experience managing the full lifecycle of endpoint devices, including provisioning, configuration, maintenance, and decommissioning.
• Operational experience providing Tier 3 endpoint support, including advanced troubleshooting and issue resolution.
• Hands-on experience administering endpoint management platforms, such as Microsoft Endpoint Configuration Manager, Microsoft Intune, Jamf, Tanium, or BigFix.
• Ability to contribute immediately with minimal ramp-up in a mission-critical operational environment.

This position is designated as essential personnel supporting continuity of operations and may require work during government shutdowns, emergencies, or other critical situations.

SALARY RANGE:  $147,000 - $193,000 

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: 

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses

To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/

Application Deadline:  Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

 What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

 Not ready to apply now? 

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