Performance Measurement Analyst

JOB INFORMATION

Resume Due Date:        December 1 ,2024

Functional Job Title:     Performance Measurement Analyst

Department/Division:   ITS & Tolling / Tolling Technology

Work Location:              2 Broadway

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

COMPENSATION

Earnings Potential:        $69,650 - $91,416

Hay Points:                     393

Overtime Eligibility:      Not eligible for paid overtime in accordance with FLSA

RESPONSIBILITIES

Performance Measurement Analyst will be responsible for protecting and safeguarding Authority's revenue, property, and personnel through these main functions but not limited to:

Responsible for reporting performance on all departmental goals, measuring key performance indicators to ensure compliance with the maintenance contract for the Open Road Tolling (ORT) system, participating in the implementation and system performance review of the Central Business District Tolling Program (CBDTP); and performing ongoing audits of MTA Bridges & Tunnels’ $2 Billion Open Road Tolling (ORT) revenue collection system.

Responsible for collecting, analyzing, auditing, and maintaining all performance reporting data and information in close cooperation with the Tolling Operations Division of ITS & Tolling.

Performance Measurement Analyst will assist the Manager Performance Measurement in preparing manuals and training the Sweeps and Image Analysts and spot-check their findings.

QUALIFICATIONS

A baccalaureate degree in business, technology, engineering, or other related fields from an accredited college.

Minimum three (3) years of relevant finance/ auditing, technical experience, or tolling and Intelligent Transportation Systems experience or a related field.

Additional years of experience can be substituted in lieu of education.

Proficiency in Microsoft Office Suite of applications, particularly Excel and Power BI.

Ability to successfully integrate operating data into usable reports and effectively communicate problems and develop solutions.

Knowledge and understanding of toll collection systems. 

General understanding of audit and Quality Analysis procedures.

PREFERRED QUALIFICATIONS

Experience with toll collection systems, auditing, technical experience, inspections, or facility sweeps.

Familiarity with Microsoft Power Apps, reporting tools like Tableau, or other data-analysis programs a plus.

NYS Driver's License.

Demonstrated analytical skills, critical thinking skills, and research aptitude.

Ability to handle multiple projects while maintaining careful attention to detail and accuracy.

Project management experience a plus.

Knowledge of or experience with performance measurement roles.

Effective research, analytical, writing abilities, and communication skills.

Knowledge of computer software and hardware systems and their application in an operating environment.

OTHER INFORMATION

MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).

Also, pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). 

HOW TO APPLY

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.