General Manager - Egyptian Theatre

The General Manager of the Egyptian Theatre will be responsible for the overall management, promotion, and operation of the facility, including screenings, red carpet events, receptions, P&L/financial management, marketing, staffing, and day-to-day operations of the historic building.

What we look for in a General Manager

• Motivated, achievement-orientated individual with the ability to positively connect with guests, employees, the client, and corporate office personnel.
• Utilizes knowledge and experience to easily recognize opportunities to improve the operations of the theatre.
• Passion for, and commitment to, the theatrical industry.
• Takes pride in providing exceptional services to meet the needs of our guests.
• Thrives working in a fast-paced, rewarding environment.
• Passion for the preservation of a historical theatre of which upkeep and continued restoration is paramount.

General Duties & Responsibilities

• Handle day-to-day tasks such as performing opening and closing procedures, cash handling, and performing nightly and weekly inventories.
• Assist in creating an environment that consistently provides high levels of customer service.
• Resolve guest concerns regarding service, film, concessions products, facility condition, overall experience, and more.
• Proficient in all the functions of the POS system.
• Identify system improvements and implement changes with approval of the VP of Operations and/or Director of IT.
• Manage all marketing materials as directed by the client and corporate personnel.
• Handle floor operations such as allocating resources effectively, recognizing and anticipating problems, and reacting quickly to provide solutions.
• Complete reports accurately and in a timely manner.
• Accomplish human resource objectives by recruiting, selecting, orientating, training, assigning, scheduling, coaching, counseling, and disciplining employees up to and including termination when necessary.
• Communicate job expectations to staff -- plan, monitor, appraise, and review job performance and enforce policies and procedures.
• Control costs by ordering proper amounts of product according to business levels and minimize waste (spoilage/damage).
• Ensure the highest quality products and achieve accurate product inventories.
• Ensure outstanding on-screen presentation.
• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures and overseeing stage operations. Comply with all legal regulations.
• Practice safety standards when operating equipment and using chemicals.
• Manage, coordinate, and respond in a timely manner to all requests from the client and corporate office.
• Respond quickly to emails and calls.
• Timely communicate any issues/incidents to the client or corporate personnel.
• Delegate projects and assignments to others and follow up on the performance and completion of tasks.
• Demonstrate ownership of all the responsibilities and operations of the theatre within corporate office and client guidelines.

Screenings, Red Carpet Events, Receptions Responsibilities

• Prepare and coordinate with the client and corporate staff for all types of events. This includes, but is not limited to staffing, fees, supplies, equipment rentals, security, catering, etc.
• Handle calendar tracking of all events and all functions to set up events in the ticketing system if needed.
• Ensure all events are in accordance with City requirements.
• Must have the ability to adapt to changes in schedules and events.
• Remain professional when encountering VIP guests.
• Coordinate all operations between clients and various in-house staffing and vendors.
• Supervise all staff during events (ticketing, security, ushers, caterers, backstage, green room, etc.).
• Approve, with the client and corporate staff, all aspects of the event prior to the day of the event.
• Delegate effectively to ensure the entire operation is running smoothly while being accessible during events to resolve issues that might arise.
• Analyze each event’s performance and forward any required reporting on the event to the client and corporate office.

Requirements

• Must possess excellent communication skills.
• Must be a team player and have good leadership skills.
• Must have reliable transportation.
• Hours to include nights, weekends, and holidays.
• Minimum 6 years in customer service.
• Minimum 5 years’ experience as a manager in a theatrical/event related business.
• Strong organizational planning and time management skills.
• Advanced knowledge of MS Office.
• Must be able to carry up to 50lbs.
• Must be able to stand and walk for prolonged periods.

Pay: $95,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $95,000 - $105,000