What are the responsibilities and job description for the Patient Care Coordinator - St. Paul position at Metropolitan Pediatric Dentistry & Orthodontics?
Join Our Team as a Patient Care Coordinator!
We’re excited to welcome a motivated Patient Care Coordinator to our beautiful St. Paul location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are:
MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
Greet patients and families warmly upon arrival
Check in and check out patients
Provide child-friendly and family-oriented customer service
Answer phone calls and respond to inquiries about services, appointments, and billing
Schedule, reschedule, and confirm appointments (via phone, email, or text)
Manage daily appointment calendar to optimize flow for pediatric patients
Handle emergency or walk-in appointments efficiently
Verify dental insurance eligibility and coverage for pediatric services
Collect and process co-pays and payments
Prepare and submit insurance claims
Follow up on unpaid claims and balances
Explain treatment costs and insurance coverage to parents/guardians
Follow HIPAA regulations and protect patient privacy
Maintain communication with the dental team about patient needs or changes in schedule
Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.