Library Manager II

Overview

Under administrative direction provides leadership and direction for library staff at a large library or a group of small community libraries; plans, organizes and manages all operations of the library including supervising staff. Assists users in the use of materials, equipment, and/or services provided by the library. Please note: applicants will need to apply to the Metropolitan Library System website in addition to Indeed.

https://www.metrolibrary.org/about-us/jobs

Description and Qualifications

This position currently requires availability to work all hours the library is open, including days, evenings, and weekends. Typically one evening per week or two weekends per month. Schedule subject to change to meet the needs of the library.

The hiring salary for this position is $70,678.40 annually. Exact compensation negotiable based on skills and experience. This is a full-time position working 40 hours per week. This position is exempt from the federal Fair Labor Standards Act

• Provides excellent customer service, including answering questions and helping customers locate materials and services of interest.
• Uses effective techniques, good judgment and established organizational values, policies and procedures to resolve difficult situations with customers.
• Executes short and long-term objectives within the context of the Library’s strategic and tactical plans.
• Champions the Library’s strategic goals and initiatives with the system’s mission and core values in mind.
• Carries out supervisory responsibility in accordance with policies, procedures and applicable laws including: scheduling, managing and approving payroll time entries, approving leave requests for direct reports; planning, assigning and directing work; communicating with staff; monitoring and appraising performance; addressing complaints and resolving problems; training staff as necessary on basic job functions.
• Assists in succession planning; provides coaching and mentoring for direct reports and indirect reports.
• Plans, organizes and directs the day-to-day operations and staff of a library to ensure efficient and effective public service; interprets policy and procedures; resolves daily operational problems; oversees and ensures that the location is well-ordered, appealing and inviting.
• Coordinates local library services with location leaders.
• Participates in strategic planning for the location’s programs, services, events and collections.
• Communicates effectively with staff at all levels.
• Consults with the Regional Director, the Chief Guest Officer and other members of the executive leadership team regarding areas of concern and recommends changes as needed.
• Evaluates/assesses library standards and services at location.
• Maintains positive customer and staff relationships including handling customer and staff complaints, comments, and issues.
• Promotes Library use within the service area by establishing relationships with community partners.
• Prepares annual budget requests based on the personnel, services, equipment, and materials needed to provide library services; monitors adherence to budget.
• Prepares reports and directs the maintenance of statistics to evaluate services on a regular basis.
• Uses broad and comprehensive knowledge of current library theories and practices to provide modern services.
• Interprets customer needs and connects them with appropriate resources.
• Participates in hiring staff, in conjunction with the Regional Director and the Human Resources department.
• Uses team building techniques to champion a positive team spirit.
• Assists customers with basic computer needs and emerging technologies.
• Oversees location’s overall collection, including maintenance and weeding.
• Acknowledges and accepts Materials Reconsideration Form from customer; discusses with customer prior to sending to the Collection Development department.
• Collaborates with the Marketing and Communications department in routine publicity for the local media.
• Assists in creating/editing/curating content for the web, including the gathering of, entry, maintenance, and design of information, as needed.
• Participates in special projects as assigned, such as surveys, public relations opportunities with the community, grant proposal preparation, and the problem-solving processes.
• Attends meetings and relays information to staff, leads and participates in local and system-wide staff meetings, engages in committee/team work and completes training as necessary/required
• . Makes presentations to staff and decision-making groups, as assigned or required.
• Works in a manner safe to the individual and other people; follows safety rules and safe working practices; uses safety equipment as required.
• Embraces and advances the core professional values of intellectual freedom, ethical conduct, user privacy, and access to information.

The Metropolitan Library System offers a comprehensive benefits package for full-time employees:

• Health benefits that include medical, dental, vision and prescription coverage paid in full for Employee-only coverage (Family coverage available)
• Flexible Spending Accounts
• Vacation Leave @ 8 hours per month
• Sick leave @ 8 hours per month
• Twelve paid holidays (subject to date of hire)
• Defined Contribution (retirement) plan where employee contributes 6% and is matched at 10% (required participation for full-time employees)

Pay: $70,678.40 - $90,105.60 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $70,678 - $90,106