What are the responsibilities and job description for the Valet position at Metropolitan Healthcare Services?
Shift: Full Time & PRN
Job Summary
Under the supervision of the MHS Manager or Lead Valet, the Valet greets patients and visitors with a friendly attitude and provides helpful, safe parking services. This role is responsible for parking and retrieving vehicles in a careful and timely manner, assisting guests at the hospital entrance, and ensuring a smooth and professional experience from arrival to departure.
Key Responsibilities
Safely drive, park, and retrieve vehicles while following all traffic laws
Greet every guest with a warm and professional attitude
Help patients and visitors with directions, bags, and getting in or out of their vehicles
Check for and note any damage on vehicles before taking them
Record valet ticket numbers and parking locations correctly
Explain parking rates and how the valet process works to patients and visitors
Report accidents right away to your supervisor or Lane Captain
Keep the valet area clean, organized, and safe always
Maintain patient privacy and follow HIPAA guidelines
Performs other duties as assigned.
Qualifications and Requirements
High School Diploma or GED
At least 3 years of driving experience
Valid driver’s license with no restrictions and a clean driving record
Must be able to drive both automatic and manual (stick shift) vehicles
Able to do basic math with time and money; understand 24-hour and military time
Must speak, read, and write English fluently
Must be legally allowed to work in the U.S.
Must pass a background check, drug screening, and required health screenings
Strong communication skills and a professional appearance
Friendly, reliable, and passionate about helping people
Physical Requirements
Must be comfortable working outside in all weather (rain, snow, heat, etc.)
Regularly required to stand, walk, use hands, talk, see, and hear
Able to lift/move up to 100 lbs occasionally
Able to push or pull wheelchairs (100–350 lbs) over long distances
The ability to work flexible schedules and extended hours such as weekends, holidays, and longer shifts is sometimes required.