Human Resources Assistant

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. 

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to hire a Human Resources Assistant role at our Headquarters (HQ) office in downtown Chicago. 

SALARY: The average starting salary for this position will fall in the range of $40,000 and $44,000 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

• Assist Chief People & Culture Officer with scheduling appointments, arranging meetings (including all aspects of meeting preparation), preparing correspondence, drafting reports, and managing calendars.
• Maintain confidential employee files (digital and physical) and ensure documentation is complete, accurate, and compliant with agency policies and legal requirements.
• Help prepare and distribute HR communications, memos, and agencywide notices.
• May serve as a point of contact for routine HR inquiries, directing employees to appropriate resources and escalating issues when necessary.
• Help coordinate employee recognition activities, wellness initiatives, and HR-sponsored events.
• Assist in ensuring compliance with federal, state, and local employment laws, and with agency polices, and procedures.
• Handle and maintain highly confidential information and uses a high degree of sound judgement.
• Performs other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent, required.
• Two years of office experience or HR support experience, required.
• Advanced computer skills required. Proficiency in MS Word, Outlook, Excel, required.
• Strong organizational skills with the ability to manage multiple priorities and deadlines. required
• Exceptional verbal and written communication skills. required
• Demonstrated ability to work in a fast-paced environment and meet multiple deadlines simultaneously.
• Demonstrated experience or ability managing confidential information.
• High sense of urgency and strong follow-through is essential
• Exceptional attention to detail and strong organizational skills
• Effective interpersonal and problem-solving skills.
• Ability to interact appropriately and work well with diverse staff and external constituents.
• May need to travel to other Agency sites periodically.

KNOWLEDGE, SKILLS and ABILITIES:

• Ability to be flexible, highly collaborative, and quickly adapt to change.
• Strong interpersonal and problem-solving skills when dealing with individuals at all levels throughout the organization and externally.
• Ability to work effectively with diverse individuals and groups.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screenings and criminal background checks.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include:

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.