Director of Organizational Development & Training (HR)

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for a full-time Director of Organizational Development and Training at our Headquarters office in downtown Chicago!

SALARY: The average starting salary for this position will be $110,000 annually. Pay will be given based on skill and experience level.

Essential Job Functions

• Develop and implement comprehensive organizational development strategies that support the company’s growth and strategic initiatives.
• Manage a team of training professionals to develop training and manage the learning management system.
• Assist the CPCO in developing a robust Internship Program.
• Lead the design, delivery of training programs, including leadership development, supervisor training, talent management, performance management, and employee engagement.
• Monitor and analyze the effectiveness of training programs through metrics and feedback, making necessary adjustments to improve outcomes.
• Ensures a high level of employee satisfaction from the start of employment with a robust, engaging, and value-added new hire experience. Overall responsible for New Hire Orientation (NHO).
• Responsible for the development, deployment and continuous improvement of an MFS performance management process that supports organizational and individual high performance and growth.
• Coordinate, along with other members of the HR Team, agency-wide events, including, but not limited to, annual employee recognition & awards celebration, annual staff outing (i.e. BBQ/picnic).
• Along with the Director of Compensation & Benefit, create and implement wellness initiatives that support employee.
• Partner with People & Culture department, center leadership, and other key stakeholders to create career development paths and succession planning strategies.
• Oversee the development and maintenance of training materials, including course content, manuals, and e-learning resources.
• Foster a culture of continuous learning and improvement, promoting the adoption of best practices in organizational development and training.
• Ensures training compliance and up to date material in accordance with funder, state, and federal mandates.
• Stay current with industry trends and best practices to ensure the company remains competitive in its training and development offerings.
• Other duties as assigned.
  
  

KNOWLEDGE, SKILLS And ABILITIES

• Excellent communication skills (verbal and written), teaching and facilitation skills.
• Ability to design, develop, implement, and evaluate responsive programs and initiatives including training plans, curricula, and methodology.
• Strong interpersonal skills with the ability to work effectively with a wide range of employee levels and roles.
• Demonstrated ability to work in a fast-paced environment and meet multiple deadlines simultaneously.
• Ability to grasp a large amount of information quickly and transform complex concepts into easily understood training materials to ensure understanding and competency.
• Ability to think big picture and apply to develop ideas to align with long term objectives and strategy.
  
  

Qualifications

• Bachelor’s degree in human resources management, Organizational Psychology, Organizational Leadership or related field.
• 7 years of HR experience working with Organizational Development, Performance Management and Training, direct or in an HR function.
• 3 years of direct leadership experience working with senior leadership teams.
• 3 years of management experience.
• Working experience with HRIS software and HR data management system, especially a learning management system.
• Master’s degree in human resources management, Organizational Psychology, Organizational Leadership or related field preferred.
• Project Management experience preferred.
  
  

Additional Requirements

• Satisfactorily pass all relevant screenings and criminal background checks.
  
  

Travel/Transportation Requirements

• Driving not required. Travel to different sites may be required.
  
  

PHYSICAL DEMANDS

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.
  
  

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some Highlights Include

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
  
  

And so much more! Make sure you click here to see the full suite of benefits offered!

More About Us

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.