Demo

Case Manager

Metropolitan Family Services
Chicago, IL Full Time
POSTED ON 7/29/2026
AVAILABLE BEFORE 9/29/2026
If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. 
 
Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!
 
We are now hiring for a full-time Case Manager to join our Calumet Team for our Career Exploration and Employment Program! 
 
SALARY: 
  • The average starting salary for this position will fall in the range of $ 46,000 and $50,000 annually. Where candidates fall in this range will be based on skill and experience level. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Conducts thorough assessment of clients. Evaluates problem and service needs.
  • Perform situational assessments and vocational exploration activities.
  • Assess and addresses barriers to employment. Provide supportive services where appropriate.
  • Develop, implement, and monitor individual employment plans.
  • Coordinate and communicate with referral sources, community-based organizations, and other workforce providers.
  • Monitor employment retention, secure employment verifications, and enter proof of employment into required database.
  • Develops a written client service plan specifying goals to be achieved and services to be pursued.
  • Supplements service plans to meet client needs.
  • Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
  • Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills.
  • Reassesses and monitors client situation and adequacy of service plan.
  • Collaborates and participates with other program staff in the planning and implementation of service plans.
  • Subsequent to consultation with supervisor, handles emergency and crisis situations within target population. 
  • May work with community groups.
  • Works effectively with diverse staff and service population.
  • Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES:

  • Strong interpersonal and time management skills.
  • Some direct service experience preferred.
  • Ability to maintain assigned community and home-based services.
  • Ability to work effectively with diverse individuals and groups.

QUALIFICATIONS:

  • Bachelor's Degree in Psychology, Social Work, or related field from an accredited college or university.

ADDITIONAL REQUIREMENTS:

  • 1 year of case management experience in a social service or healthcare setting.

TRANSPORTATION/TRAVEL REQUIREMENTS:

Driving for work required with transportation of clients preferred in a personally owned vehicle. 

PHYSICAL REQUIREMENTS:

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. This job description is not designed to cover nor contain a comprehensive, exhaustive li sting of duties and responsibilities, and it is expected that employees understand there may be other duties assigned outside of the written language that appears here Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary, at any time, with or without notice to employees.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! 
 
Some highlights include: 
  • Medical Coverage, Dental Coverage, and Vision Coverage.
  • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
  • FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
  • Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
And so much more! Make sure you click here to see the full suite of benefits offered! 
 

Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

MORE ABOUT US: 
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.  

Salary.com Estimation for Case Manager in Chicago, IL
$78,871 to $95,879
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