Dental Patient Coordinator and Receptionist

We are state of art small established dental office seeking a team member to join our dental family! We are looking for a full time front desk person who is reliable, energetic, knowledgeable with computers, personable, and caring. Our main focus is patient care. Bilingual English and Spanish a plus! Experience with dental software and insurance are a major plus! Pay is based on experience. Please feel free to reach out to us with any questions, we love to hear from you!

On any given day you can expect the following:

• Arriving 15 minutes before your first patient to be ready to go for the day.

• Working with a driven team of professionals who have a passion for improving lives.

• Treating patients like they are our friends.

• The team you support will see between 5-8 patients each day.

• Connecting with referring offices and staff and building relationships.

This role is for you if…

• You love working in a patient-centric environment.

• You enjoy empathetic and direct communication.

• You love working with energetic and fun-loving patients.

• You can’t live without giving and having an amazing experience.

• You absolutely love dentistry!

• You act as a leader and hold others accountable.

• You understand conflict resolution and can address difficulties with others.

• You can multitask and accomplish multiple projects at the same time.

• You have the ability to prioritize and plan ahead.

• You are comfortable speaking in front of others or groups of people.

• You can demonstrate as many administrative tasks as possible (answering phones, collecting payments, schedule patients, verify insurance benefits, etc.)

• You demonstrate a positive attitude, self-motivation, organization, and resourcefulness.

• You maintain a reputation, through proven action, of being team-oriented and willing to assist where and when needed.

• You have exceptional communication skills with the ability to demonstrate these skills in both face-to-face and electronic formats including but not limited to telephone and email systems with special attention to detail and accuracy.

• You are driven by results, solutions, and impact.

This role is not for you if…

• You have difficulty identifying opportunities for improvement and are content with the status quo.

• You see leadership as something that does improve, develop, or change over time.

• You do not like metrics and feel uncomfortable “keeping score”.

• You are unable to be flexible with your schedule to help different team members in the office.

• You treat this position like a job and not a career.

What Winning Looks Like

• You’ll help lead us in hitting our specific practice goals for production, collections, profitability and more!

• We support you in winning by reviewing metrics related to production, collections, scheduling efficiencies, and process implementation, and providing support and training to set you up to succeed when necessary!

• You attribute to a culture that is positive and accountable.

• You accomplish tasks and projects in a timely manner that allows you to assist in day-to-day operations.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• Opportunities for advancement
• Paid sick time
• Paid time off

Experience:

• Dental front desk: 1 year (Preferred)

Work Location: In person

Salary : $24 - $28