IT Security Project & Service Manager

Come work with us:

Metropolitan Commercial Bank (the "Bank") is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities, and local government entities.

Metropolitan Commercial Bank was named one of Newsweek's Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm-All Stars Class of 2024.

Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Boro Park, Brooklyn and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

Position Summary:

This IT Security Project & Service Manager will report to the Manager of the IT Security Operations and Business Continuity / Disaster Recovery and work on security related activities such as defining, enhancing and monitoring controls set for the IT Department; define, enhance or review procedures and process in line with regulatory and cybersecurity guidelines; work on various security projects, continuing enhancing the security posture of the Bank. The IT Security Project & Service Manager will interact with all IT staff, Information Security Officer (ISO), bank staff, and third-party vendors.

We have a flexible work schedule where employees can work from home one day a week.

Essential duties and responsibilities:

• Manage or participate in security projects aligned with the goals and needs of the Bank.
• Develop project plans associated with security management projects or action plans; maintain project plans and/or action plans, gathering statuses from other Team members and proposing solutions when needed.
• Define, enhance or review policies and procedures to ensure compliance with regulatory requirements (FFIEC, NIST, NYDFS).
• Assist the CIO in enhancing the Risk and Control Self-Assessment (RCSA) including defining new controls.
• Assist in defining and gathering IT KPI/KRI and in preparing management reporting.
• Oversees the execution of controls and ensures that any failed control is followed by an action plan to remediate.
• Assist in maintaining procedures and documentation.
• Cross-train with others in the IT Team to ensure proper backup of skills and abilities.
• Other duties as assigned.

Required knowledge, skills and experience:

• 4 years of relevant experience.
• Security certification such as Security or equivalent
• Ability to diagnose and resolve complex problems and provide timely user follow-up.
• Excellent analytical skills: detail-oriented; ability to grasp new concepts quickly, synthesize complex information effectively, and communicate complicated issues clearly and simply to present clear and actionable choices and recommendations.
• Creative problem-solving skills.
• The candidate should have excellent written and oral communication skills.

Preferredknowledge, skills and experience:

• Self-directed individual with technology and communication skills.
• Ability to take in multiple sources of information with an understanding of the bigger picture need, want, and operation of the Bank.
• Collaborative team-player who can find creative and practical solutions in a dynamic work environment.

Ability to handle ambiguity, juggle multiple matters at once, and quickly and seamlessly shift from one situation or task to another.

Potential Salary: $130,000 - $145,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.