What are the responsibilities and job description for the Customer Sales Representative position at MetroPCS?
Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while promoting our products and services. Your ability to connect with customers and understand their needs will be crucial in driving sales and ensuring customer satisfaction.
Responsibilities
- Engage with customers via phone, email, and in-person to provide outstanding service and support.
- Assist customers in identifying their needs and recommend appropriate products or services.
- Process sales transactions accurately and efficiently.
- Maintain a thorough understanding of our product offerings to effectively communicate features and benefits.
- Handle customer inquiries, complaints, and feedback with professionalism and empathy.
- Collaborate with team members to achieve sales targets and enhance customer experience.
- Keep accurate records of customer interactions and transactions in our database.
Experience
- Proven experience in customer service or sales roles is preferred.
- Strong communication skills, both verbal and written, with the ability to build rapport with customers.
- Excellent problem-solving abilities and a proactive approach to addressing customer needs.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with CRM systems or sales software is a plus but not required.
- A positive attitude and a willingness to learn are essential for success in this role. Join us as we strive to provide exceptional service while fostering lasting relationships with our customers!
Job Types: Full-time, Part-time
Pay: $9.00 - $15.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $9 - $15
Outside Sales Representative
Sales and Marketing -
Decatur, AL
Sales Associate / Customer Service Representative
Drybar -
Madison, AL
Outside Sales Representative
River City Equipment Rental & Sales Inc -
Decatur, AL