Warehouse Support Lead

Love your Mondays again!

Job Summary:

Reporting to the Director of Market Warehousing, this role is responsible for providing training and support to all logistics and warehouse related processes for a growing fiber communications company.  They will travel across the county providing training and support to our local warehouse operations.  They will also work as a warehouse associate covering during times of extended PTO and turnover at a market warehouse.  These responsibilities include but are not limited to ordering, receiving, order picking, staging, yard management and inventory control.  The Training and Support Lead will have forklift experience and while covering the warehouse they will load inbound and outbound carriers, as well as contractors and associates.  The candidate must be an experienced self-starter with great work ethics. The lead will take personal ownership of training and support the warehouse operation, including safety, organization, and cleanliness. 

ESSENTIAL JOB FUNCTIONS:

• Support the market warehouse operation with training, on-boarding, and warehouse operation tasks
• Travel up to 50% provide on-site support to warehouse operations across the country
• Collaborate with the Supply Chain Manager on continuous improvement opportunities and assist with their implementation at warehouses across the country
• Onsite onboarding of new warehouse associates to provide on the job training
• Remotely support the warehouse operation acting as a point of contact for local warehouse operations
• Provide a high level of customer service to internal and external partners
• Administrative responsibilities to support our internal supply chain software systems
• Maintains safe and clean work environment in accordance with internal policies and OSHA regulations
• Track material usage and coordinate orders to maintain sufficient inventory levels
• Participate in inventory analysis to set local inventory min/max levels and replenishment triggers
• Maintain a safe and clean work environment by keeping shelves, pallet area and workstations neat/clean and complying with procedures, rules, and regulations
• Lead warehouse and yard set up/organization
• Schedule appointments for inbound carriers (FTL, LTL, Parcel)
• Receive and validate inbound shipments (quantities and condition)
• Coordinate yard to yard transfers
• Manage returned materials from contactors and systematically remove inventory from projects
• Complete systematic inventory transfers
• Pick and stage orders for outbound material disbursement requests.
• Load outbound shipments to contractors and associates
• Maintain inventory controls, inclusive of a monthly warehouse/yard audit
• Coordinate the disposal of scrap materials
• Oversee the maintenance of all material handling equipment (preventive /repairs)
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Work Safely with minimal instruction and operate a forklift and other heavy equipment per OSHA safety training
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
• All other duties as assigned

JOB QUALIFICATIONS AND REQUIREMENTS:

• Highschool Diploma or GED required with prior communications/fiber optic materials experience is a plus
• Experience in providing in-person and remote training is preferred & Inventory Control experience
• 5 years of experience as a Warehouse Technician/Manager preferably
• Proven experience in maintaining a zero-loss warehouse/yard
• Proficient computer skills with an emphasis in MS Word, Excel, and PowerPoint
• Ability work in a cross-functional solutions-based environment
• Proficient communication skills to all levels of the organization both written and verbal.
• Proven and demonstrated planning skills increasing efficiency and effectiveness within Warehouse
• Equipment maintenance-ability to analyze and perform simple diagnostic procedures.
• Previous experience with data entry process and internal/external systems preferred
• Previous experience working in a cross-functional teams and maintain a professional and positive demeanor
• Lift at least 50lbs and operate Forklift and pallet jack and related equipment.
• Forklift “Certified” with valid Driver’s license

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve. 

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. 

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. 

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet and Vexus Fiber is an Equal Opportunity Employer and a Veteran Friendly Employer.

#LI-OS1