What are the responsibilities and job description for the ISP Technician position at Metronet?
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Join the Future of Connectivity with Metronet!
Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.
Job Summary:
Monitor Metronet Business’ production network to ensure its integrity, health, and stability. They will recommend improvements to surveillance systems as needed and collaborate with internal teams, vendors, and facility providers to resolve infrastructure issues.
What we offer:
At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.
We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.
Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.
Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.
Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer.
Join the Future of Connectivity with Metronet!
Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.
Job Summary:
Monitor Metronet Business’ production network to ensure its integrity, health, and stability. They will recommend improvements to surveillance systems as needed and collaborate with internal teams, vendors, and facility providers to resolve infrastructure issues.
What we offer:
- Competitive pay
- Annual bonus opportunity
- Annual merit increases
- Affordable insurance (medical, dental, vision, etc.)
- 401(k) company match up to 6%
- Paid time off
- Volunteer hours
- Perks and discounts
- Discounted Metronet service in our serviceable area
- Opportunities for advancement
- So much more!
- Install and mount hardware, including racks and bays.
- Run, lace, terminate, and dress network and power cables.
- Install, test, and commission small DC power plants (200A–1500A).
- Cross-connect fiber jumpers/RG6 cabling between equipment.
- Complete work orders accurately and perform break/fix troubleshooting on equipment, lines, and DC power.
- Act as eyes and hands for the NOC during troubleshooting.
- Perform, document, and inspect quarterly preventive maintenance on HVAC, generators, DC battery and rectifier plants, and other facility network assets.
- Conduct monthly inspections and generate environmental alarms for the NOC.
- Read and interpret technical work orders, project drawings, and manufacturer installation documentation.
- Work independently with live AC/DC power equipment.
- Configure equipment using serial connections or TCP/IP for proper telemetry/alarm data.
- Ensure system operation, reliability, and quality for off-air towers, satellite earth stations, head-end, and hub site equipment.
- Follow company procedures for troubleshooting, testing, and routine or periodic maintenance.
- Interface professionally with third-party co-location providers and vendors.
- Participate in rotating on-call duties as required.
- Perform all other duties as assigned.
- High School diploma, technical school, or GED required
- 3 years of experience working as an installer/technician for a Telecommunications or Cable Television company
- Valid driver’s license required and a good driving record
- Excellent communication skills both written and verbal
At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.
We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.
Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.
Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.
Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer.