What are the responsibilities and job description for the Inside Sales Specialist position at Metrohm USA?
Metrohm USA – Riverview, FL (Hybrid)
Technical solutions. Trusted partnerships. Tangible results. #wegobeyond
Schedule: Hybrid – 3 days in office, 2 days remote
About the Role
Metrohm USA is seeking an Inside Sales Specialist to support revenue growth and enhance the customer experience across the U.S. market. In this role, you will develop new leads, engage directly with customers, and collaborate with the Field Sales and Marketing teams to drive opportunities and shorten the sales cycle. This is an office-based position located in Riverview, FL with a flexible hybrid schedule.
What You’ll Do
- Engage customers via phone, email, and virtual meetings
- Understand customer needs and recommend the right solutions
- Provide product education and demos
- Identify upsell and cross-sell opportunities
- Develop and nurture leads through consultative conversations
- Track customer interactions and opportunities in the CRM
- Support customer satisfaction and onboarding
- Participate in virtual events, webinars, and campaigns
What You Bring
- Bachelor’s degree in Chemistry or related field preferred
- 2 years inside sales and/or industry-related sales experience preferred
- Strong communication skills and customer-focused mindset
- Ability to prospect, build rapport, and manage a large customer base
- CRM experience preferred
- Familiarity with analytical instrumentation a plus
- Previous sales training (Miller Heiman – PSS/SS) preferred
⭐ Perks & Pay
- Salary: $56,000–$65,000 per year
- Bonus Eligible
- Hybrid Schedule: 3 days in office (Riverview, FL) / 2 days remote
- Comprehensive Benefits Package
- Medical, dental & vision coverage
- Company-paid life & disability insurance
- 401(k) with company match
- Tuition reimbursement
- Paid vacation, sick, personal & holiday time
- Growth-Oriented Culture & Training Opportunities
Diversity, Equity & Inclusion
Metrohm USA is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We welcome applicants of all backgrounds and identities, including protected veterans and individuals with disabilities.
#LI-Hybrid
Salary : $56,000 - $65,000