What are the responsibilities and job description for the Guest Ambassador-Guest Services position at METROHEALTH MEDICAL CENTER?
Location: METROHEALTH MEDICAL CENTER
Biweekly Hours: 80.00
Shift: 10:30a-7:00p
The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
Summary:
Greets patients and visitors to the MetroHealth System in assigned area(s). Provides information and assistance, creating a welcoming environment. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
Qualifications:
Required: HS Diploma or passage of a high school equivalency exam. Excellent verbal communication skills for in-person contact. Exceptional customer service abilities. Demonstrates initiative and independent problem-solving skills. Presents a professional appearance
Preferred: One year experience working with the public
Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended periods. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. Physical Demands: