What are the responsibilities and job description for the Billing Specialist position at MetroEHS Pediatric Therapy?
MetroEHS Pediatric Therapy is expanding our exceptional team of professionals! We are looking for a passionate and dedicated Billing Specialist to join our growing team and help us Reveal the Super in Every Child!
Billing specialists maintain accurate financial records and payment procedures. They create claims billings and work closely with payor providers to resolve discrepancies for successful reprocessing. This role is a good fit for those with a high school diploma or higher education, at least 2 years direct healthcare revenue cycle experience, as well as a high knowledge of CPT/ICD-10 medical coding. Prior experience with Raintree Systems EMR software is also highly preferred but not required. Prior experience with Community Mental Health (CMH) billing is highly preferred.
About MetroEHS Pediatric Therapy
For over 20 years, MetroEHS Pediatric Therapy has been a leader in providing integrated pediatric therapy services throughout Southeast Michigan. Our mission is to deliver evidence-based, intensive, multidisciplinary, and collaborative pediatric therapy that empowers children and their families to achieve their fullest potential. Our neighborhood therapy centers make it easy for families to access a comprehensive approach to therapy, offering Speech Therapy, Occupational Therapy, Physical Therapy, ABA Therapy, and Feeding/Swallowing Therapy in one center.
Through play, acceptance, and joy, we embrace the complexities of each child, striving to create functional outcomes that enhance their quality of life.
Your Impact
As a Billing Specialist at MetroEHS Pediatric Therapy, you will:
- Perform CMH billing, commercial insurance electronic billing, and cash posting for multiple payers.
- Work with all providers to rectify billing discrepancies and billing overlaps.
- Review EMR info such as medical records and notes to ensure billing accuracy.
- Research denials and correct claims as needed for successful reprocessing.
- Handle incoming phone calls related to patient accounts/balances.
- Assist with providing support info for billing audits as needed.
- Help with additional accounts receivable clean-up as directed by management.
- Assist with insurance verifications
Qualifications
In addition to an eye for small details, billing specialists need a background in medical coding/payment posting, along with strong problem-solving skills and the ability to multi-task. Experience in the following areas is crucial to be successful as a Billing Specialist with MetroEHS Pediatric Therapy Centers.
- 2 yrs billing experience in a healthcare setting (using CPT/ICD-10 coding)
- Billing experience with ABA therapy, OT, ST, and PT
- Strong data entry skills (both speed and accuracy)
- Highly organized and excellent at time management
- Effective Communicator both externally with providers and with internal team
- Competency with Microsoft Office Software Suite of programs (Word, Excel, Outlook)
- Preferred experience with Raintree EMR
- Collaborative team player with the ability to also work independently frequently and stay on task
- Positive, professional attitude
- General problem-solving skills
- Understands the importance of HIPAA compliance
Physical & Environmental Requirements
- Prolonged Sitting and Desk Work: Remaining seated for extended periods while performing computer-based tasks, filing, data entry.
- Frequent Computer Use & Fine Motor Skills: Continuous use of keyboards, mice, and other office equipment; tasks require precise finger dexterity for typing, filing, and handling small office supplies.
- Visual Acuity Requirements: Ability to read printed materials and computer screens for data entry, document review, and patient records.
- Light to Moderate Lifting: Lifting and carrying office supplies, paper reams (up to 20 lbs), patient folders, small equipment, or mail bins; occasional need to move office furniture or equipment.
- Mobility within Facility: Walking between offices, therapy rooms, and other areas; negotiating stairs or uneven flooring; ability to navigate a busy, sometimes crowded reception area.
- Stressful or Fast-Paced Environment: Managing multiple administrative tasks and patient needs concurrently; ability to prioritize under pressure and maintain composure during peak periods.
- Shared Workspace & Open Office Setting: Working in cubicles or open-plan areas, which may include background noise from phones, printers, or conversations.
- Exposure to Common Office Hazards: Potential for paper cuts, minor repetitive strain injuries (e.g., carpal tunnel), and ergonomic risks—requires adherence to proper workstation setup and occasional use of ergonomic aids.
Location
- Administrative Headquarters in Plymouth, MI
Status
- Full-time
Schedule
- Monday - Friday, 9am-5pm.
Full-Time Benefits
- 401(k) with 4% match (fully vested after 90 days)
- Medical, dental, and vision benefits
- 100% employer-paid group life and long-term disability insurance
- 3 weeks PTO (120 hours) in your first year
- 11 paid holidays annually
- Employee Assistance Program (EAP)
- 529 college savings plan
Join Our Team!
If you're ready to make a lasting impact in the lives of children and their families while working with an incredible team of professionals, we want to hear from you! Apply today and become part of the MetroEHS Pediatric Therapy family, where we Reveal the Super in Every Child!
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.