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VISITOR FAMILY HOME

Metrocare Services
Dallas, TX Other
POSTED ON 2/28/2025 CLOSED ON 4/11/2025

What are the responsibilities and job description for the VISITOR FAMILY HOME position at Metrocare Services?

Job Details

Job Location:    Sylvan 1881 Sylvan Ave Suite 100 - Dallas, TX
Position Type:    Part Time
Education Level:    Bachelors
Salary Range:    Undisclosed
Travel Percentage:    Travel within DFW Metroplex
Job Category:    Clinical

Description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.  We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

Family Home Visitors are dedicated to building relationships with parents to support them in building a nurturing and trusting relationship with their child. Those relationships promote healthy child growth and development and support the well-being of the entire family. Family Home Visitors use therapeutic home visiting skills such as reflective dialogue to strengthen parent-child relationships, improve parenting skills, teach effective problem solving, and reduce family stress. They also help parents identify and access community resources that will help the family accomplish their goals.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

  • Build trusting relationships with families to engage and retain families in the program.
  • Visit with each family for at least one hour per week until the end of 10-week program. (In-person and virtual visits).
  • Provide emotional support and use active listening skills during visits.
  • Prepare and facilitate home visits using all components of the program curriculum.
  • Support positive parent-child interaction and a secure attachment relationship between parent and child.
  • Make referrals to community resources.
  • Model and teach families effective problem-solving skills.
  • Support families to engage in appropriate preventive medical care for themselves and their children.
  • Maintain a professional, supportive relationship with families throughout the course of the program.
  • Maintain confidentiality and respect for each parent and child as unique individuals.
  • Complete all necessary documentation within the time frame indicated in the program policy.
  • Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

  • Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws. 
  • Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
  • Demonstrated experience in utilizing organizational, documentation and time management skills.
  • Ability to establish trusting relationships.
  • Acceptance of individual differences. Supports multiculturalism by treating all people with dignity and respect and not engaging in discriminatory behavior.
  • Strong problem-solving skills and ability to stay calm in a busy environment.
  • Must have excellent written, verbal, and interpersonal communication skills.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

  • Associate’s degree in counseling, social work, psychology, human development, early childhood development or another related field.
  • At least 6 months of demonstrated experience working with or providing services to children and families or working in parent education, home visiting, and/or child development setting.
  • Demonstrated education and/or knowledge of infant and child development.

 

DRIVING REQUIRED: Yes

 

MATHEMATICAL SKILLS:

  • Basic math skills required.

 

REASONING ABILITY:

  • Ability to apply common sense understanding to carry out simple one or two-step instructions.
  • Ability to deal with standardized situations with only occasional or no variables.
  • Open to reflective practice (i.e., has capacity for introspection communicates awareness of self in relation to others, recognizes value of supervision, etc.)

 

COMPUTER SKILLS:

  • Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
  • Ability to utilize Internet for resources.

 

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
  • Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business.  Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business.  Must have an acceptable driving record. 

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

  • Medical/Dental/Vision
  • Paid Leave
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Plan, including employer matching
  • Health Savings Account, including employer matching
  • Professional Development Allowance up to $1500 per year
  • Bilingual Stipend – up to 6% of the base salary
  • Many other benefits

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please

Qualifications


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