QMHP TCOOMMI DDRTC

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find meaningful and satisfying lives. We are an agency committed to providing quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, developmental disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.

The DDRTC Qualified Mental Health Professional provides psychosocial/rehabilitative services to persons with co-occurring substance use and mental health disorders. DDRTC is located at the Judge John C. Creuzot Judicial Treatment Center. Clients in the program are on probation and are court-ordered for six-month residential treatment by Dallas County Community Supervision and Corrections. Services may include but are not limited to assessment, developing measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention, and continuity of care. Provide individual, marriage, family, and treatment group services. The overall goal of this position is to maximize clients’ potential level of functioning, reduce hospitalization, and aid in their successful reintegration into the community.

HOURS OF RESPONSIBILITY: Monday – Friday 8 am – 5 pm

Essential Duties And Responsibilities

• The essential functions listed here are representative of those that must be met to perform the job successfully.
• Provide service coordination, referral, linkage, and advocacy to individuals with varying needs.
• Perform duties in concert with other members of an interdisciplinary treatment team.
• Ensure authorization for clinical services.
• Complete a psychosocial assessment on each new admission.
• Formulate individual recovery plans based on assessment findings on all new admissions.
• Develop measurable objectives and goals agreed upon by the individual.
• Actively assist in obtaining and modifying goals as needed.
• Document attempts to involve individuals, service providers, family members (when possible), and in-house Probation staff in the treatment/recovery plan process.
• Review recovery plans every three months or as clinically indicated.
• Execute recovery plan to assigned individuals in accordance with authorized services, meeting objective measures set forth by the client.
• Actively engage and document all individuals assigned to caseload.
• Participate in interdisciplinary team staffing.
• Present psychosocial assessment findings.
• Update team on progress or lack of progress in reaching agreed-upon goals.
• Provide relevant information that might affect treatment.
• Follow-up within 24 hours on assigned individuals who access emergency services upon their return to the facility.
• Report status disposition to the treatment team.
• Provide crisis intervention.
• Facilitate inpatient admission upon request of the treatment team.
• Provide individual, family, and group rehabilitation sessions.
• Evaluate the progress of clinical sessions, solicit individual(s) feedback, and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
• Identify and assist individuals in obtaining entitlements by providing referrals, advocacy, and negotiation, as needed.
• Performs other duties as assigned.
  
  

Competencies

• The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, and respect for confidentiality.
• Effective verbal and written communication skills.
• Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
• Ability to handle multiple tasks and special projects simultaneously.
• Able to work autonomously with minimal or no supervision.
• Able to maintain a high level of professionalism and confidentiality.
• Ability to effectively manage a large caseload of individuals with varying needs.
• Ability to problem solve, exercise good judgment, and make sound decisions.
• Skilled in using tact and diplomacy in interacting with staff and individuals.
• Ability to work as a team member.
• Able to maintain work in 95% compliance with standards at all times.
  
  

Qualifications

EDUCATION AND EXPERIENCE:

• Bachelor's degree in human services with 1 to 3 years experience in MH/MR or related field, or
• Master’s degree with 0 to 2 years’ experience in human services.
  
  

DRIVING REQUIRED: No

Mathematical Skills

• Basic math skills required.
• Ability to work with reports and numbers.
• Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
  
  

Reasoning Ability

• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
  
  

Computer Skills

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize the Internet for resources.
• Ability to successfully use an automated clinical record-keeping system (EHR/EMR).
  
  

Certifications, Licenses, Registrations

• Current State of Texas Driver's License or, if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver's License within three (3) months of employment.
• Liability insurance is required if the employee will operate a personal vehicle on Center property or for Center business. Must be insurable by the Center’s liability carrier if the employee operates a Center vehicle or drives a personal car on Center business. Must have an acceptable driving record.
  
  

Benefits Information And Perks

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend – 6% of the base salary
• Many other benefits
  
  

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please