Leasing Coordinator

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Leasing Coordinator is responsible for screening candidates and properties for program eligibility, coordinating the logistics for a new move-ins, move-outs, and maintaining the programs at capacity.

Essential Duties And Responsibilities

• The essential functions listed here are representative of those that must be met to successfully perform the job.
• Screens all referrals to ensure federal program guidelines are met.
• Coordinates with various clinics and outside partners to obtain documents to complete participant applications.
• Performs outreach duties with shelters to increase participant referrals.
• Completes eligibility assessments for new participants.
• Updates Documentation of Priority Status (DOPS) information for internal referrals.
• Develops relationships with new properties and negotiates lease rates.
• Submits payment requests for application fees, deposits, rent, etc.
• Calculates rent obligation and lease terms each participant.
• Conducts inspections of new and newly vacant units.
• Communicates with vendors for maintenance and make ready issues.
• Transports new eligible participants to their new apartment units/house for move-in inspection.
• Maintains all programs at 95% capacity throughout the year.
• Completes Annual Recertifications in the Homeless Management Information System (HMIS) as needed.
• Assists with community-based Housing Orientations.
• Ensures all files are complete and compliant under HUD guidelines for each participant.
• Ensures statistics and reports are accurate and readily available for program capacity and compliance at all times
• Performs other duties as assigned.
  
  

Competencies

• The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Ability to function in a fluid environment and respond appropriately to changing priorities.
• Ability to translate broad goals into achievable steps.
• Demonstrate high ethical standards in all professional relationships internally and externally.
• Critical thinking and multi-tasking skills.
  
  

Qualifications

EDUCATION AND EXPERIENCE:

• Bachelors Degree in Business, Marketing, Communications, or other related field. Masters degree preferred.
• Minimum 2-4 years experience in a customer service or administrative work.
  
  

Mathematical Skills

• Basic math skills required.
• Ability to understand and analyze financial data.
• Ability to calculate figures and amounts to accurately report financial data.
  
  

Reasoning Ability

• Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
  
  

Computer Skills

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.
  
  

Certifications, Licenses, Registrations

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
• Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
  
  

Benefits Information And Perks

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend – 6% of the base salary
• Many other benefits
  
  

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please