Operations Associate

Qualifications

Transportation equipment leasing experience preferred

Trailer leasing experience a plus

Full Job Description

Metro Trailer Leasing Inc. is looking for a motivated individual to help it’s Charlotte Branch with operation and growth support. You will be responsible for daily branch activities in conjunction with the Management team.

Who We Are

Metro Trailer Leasing Inc. is one of the fastest growing companies in the trailer leasing industry. With a current portfolio of over 40,000 trailers in 12 locations and growing daily. We are a fast paced upwardly mobile company that offers quick decision making with the highest level of customer service in the industry.

Operations Associate Job Duties

· Inspection of trailers making sure they are safe, meeting Federal Highway guidelines and other industry regulation Inspect trailer inbounds and outbounds

· Generating customer rental agreements, properly and complete.

· Bill and communicate damages to the customers in a timely fashion to ensure on time payments

· Manages and reconciles all equipment inventory both out-bound and in-bound gate activity daily. Utilizing gate activity log and daily yard check

· Check in newly purchased trailers and audit against the purchase invoice to ensure we get all trailers in a timely fashion and in good condition.

· Assist in the transportation of equipment between branches as well as to customers and vendors. Including dispatching drivers in conjunction with Branch Manager

· Assist all branch associates in obtaining proper insurance for each customer prior to renting a trailer. We are responsible to ensure proper insurance is up to date and on file prior to the trailer leaving the yard

· Daily administrative paperwork and filing. Keep all lease, unit and customer files updated and in order.

· Assist in answering phones, responding to emails and questions from customers. Help pre-qualify and distribute leads to the proper associates for incoming trailer requests

· Responsible for end of day reports including In and Out Summary

·

Knowledge/ Requirements

· Strong customer service and problem solving skills a must

· Dependable transportation to and from work

· Good driving record a plus

· Dependable and Reliable

Physical Requirements

· Ability to physically climb in and out and underneath trailers

· Walking the trailer yard for short and long periods of time

Technology Skills

· Working knowledge of Microsoft Office Suites- Word, Excel, and Power Point

Job Type

· Full-time

Schedule

· 5 days a week with a minimum of 8 hours a day

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Vision insurance

Ability to Commute:

• Concord, NC 28025 (Required)

Ability to Relocate:

• Concord, NC 28025: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20