Human Resources Manager (Bilingual English/Spanish)

We are seeking an experienced and results-driven Bilingual Human Resources Manager to serve as the primary HR leader for a multi-site client group. This role partners closely with Operations Leadership to manage the full employee lifecycle, ensure compliance with U.S. federal and state employment laws, and deliver consistent, high-quality HR services across multiple locations.

This position is ideal for a hands-on HR professional with strong working knowledge of U.S. employment law, experience supporting hourly and exempt populations, and the ability to balance strategic HR initiatives with day-to-day employee relations and operational support.

Leadership & Performance Management

• Fosters a positive employee relations environment through fair and consistent application of policies, proactive communication, and effective issue resolution.
• Leads employee relations activities including investigations, coaching, counseling, and corrective action, ensuring compliance with company policy and State and Federal employment regulations.
• Supports and implements HR programs aligned with overall business and operational strategies.
• Analyzes HR metrics such as turnover, retention, time-to-fill, and recruiting spend; prepares reports and partners with leaders to drive improvement initiatives.
• Builds strong relationships with site leadership to support policy administration, performance management, and effective internal communication.
• Partners with managers to identify performance gaps, develop corrective action plans, and support employee development.
• Ensures business unit needs are met through collaboration with Operations and HR Shared Services.
• Provides leadership and guidance in employee relations, performance reviews, compensation planning, coaching, recruitment, succession planning, and policy interpretation.
• Adapts quickly to organizational change while promoting a culture aligned with company values and continuous improvement.

Employee Relations & Employment Law 

Serves as the on-site expert for U.S. federal and state employment law compliance, including but not limited to:

• ADA / ADEA
• EEO
• FLSA
• FMLA
• HIPAA
• Wage & Hour
• Monitors legislative changes and ensures HR policies and practices remain compliant across all supported states.
• Ensures consistent, fair, and legally defensible application of workplace policies and practices.
• Leads investigations into employee concerns and partners with leadership to implement appropriate corrective and preventive actions.

Health & Safety

• Administers Workers’ Compensation programs including claims management, modified duty, and return-to-work coordination.
• Partners with Operations to support OSHA compliance and workplace safety programs.
• Leads accident investigations and coordinates with internal and external stakeholders.
• Implements corrective actions to reduce incidents and future risk exposure.

Engagement & Recognition

• Partners with site leadership to develop engagement action plans and foster a positive workplace environment.
• Promotes a high-involvement culture where employees are encouraged to provide input and participate in decision-making.
• Ensures company values and expected behaviors are consistently demonstrated at all levels.
• Drives morale and retention through effective employee relations practices and recognition programs.
• Conducts exit interviews, analyzes trends, and develops retention-focused action plans.
• Supports compensation processes and facilitates open, transparent communication.
• Oversees employee data changes, onboarding/offboarding.

Training & Development

• Coordinates and tracks required annual training programs, including harassment prevention, safety, orientation, and leadership development.
• Identifies development needs and partners with Learning & Development to implement site-specific training solutions.
• Supports operational improvements through workforce capability building.
• Provides coaching to supervisors and team members to support leadership growth and team effectiveness.

Recruitment

• Manages end-to-end recruitment activities within established budgets to ensure appropriate staffing levels.
• Partners with hiring managers on selection decisions, compensation considerations, and workforce planning.
• Develops and executes cost-effective recruiting strategies and workforce pipelines.
• Manages contingent workforce programs and vendor relationships.
• Conducts pre-employment screenings and supports benefits communication.
• Represents the company at job fairs and community hiring events.

Experience & Qualifications

• Strong consulting, problem-solving, and decision-making skills with the ability to operate at all organizational levels.
• Proven ability to analyze data, identify trends, and implement effective solutions.
• Solid project management and organizational skills; experience with continuous improvement methodologies (DMAIC, 5 Whys, etc.) preferred.
• Excellent verbal and written communication skills.
• Strong customer service orientation with a high level of professionalism.
• In-depth knowledge of U.S. employment and benefits laws including ADA/ADEA, EEO, FLSA, FMLA, HIPAA, Wage & Hour, and immigration regulations.
• Proficient with Microsoft Office and HRIS systems; ADP Workforce Now and UKG Pro experience preferred.
• Demonstrated ability to handle sensitive information with discretion and confidentiality.

Competencies

• Culture & Inclusion Leadership
• Collaboration & Relationship Building
• Problem Solving & Decision Making
• Clear and Effective Communication
• Continuous Improvement Mindset
• Business & Financial Acumen
• Customer-Centric Focus
• Strong Attention to Detail

Education

• Bachelor’s degree in Human Resources, Business, or a related field preferred
• Minimum 5–7 years of HR Manager experience in a distribution, logistics, or manufacturing environment.
• PHR or SPHR certification preferred

Working Conditions

• Ability to work flexible hours, including evenings or weekends as needed to support business operations.
• Ability to travel independently to support multi-site locations.
• Primarily office-based role.