What are the responsibilities and job description for the Property Manager position at Metro Property Management?
Position Summary
Metro Property Management is seeking an organized and motivated Property Manager to oversee the day-to-day operations of our residential portfolio, primarily consisting of single-family rental homes.
This is a great opportunity for someone looking to take the next step in their property management career. Previous property management, leasing, or single-family rental experience is preferred, but we are open to someone who is ready to grow into a management role. The ideal candidate will demonstrate strong communication, organization, customer service, and problem-solving skills.
The Property Manager will work closely with leasing, maintenance, accounting, and senior management to keep properties occupied, well-maintained, and performing successfully.
Key Responsibilities
Portfolio & Leasing Management
- Manage the day-to-day operations of the Metro Residential portfolio.
- Serve as a primary point of contact for residents and property owners.
- Oversee leasing activity, renewals, notices, vacancies, and delinquency.
- Monitor rental rates, market conditions, and property performance and make recommendations when appropriate.
- Work closely with the leasing team to maintain strong occupancy and minimize vacancy.
- Ensure upcoming vacancies and turnovers are identified and addressed proactively.
- Assist with lease enforcement, resident concerns, notices, and other routine property management matters.
Maintenance & Property Operations
- Coordinate with maintenance to ensure work orders, repairs, and property concerns are addressed promptly.
- Help prioritize maintenance based on urgency, resident impact, and property needs.
- Coordinate move-outs, inspections, turnover work, and preparation of homes for new residents.
- Follow up on outstanding maintenance items to ensure work is completed and properly documented.
- Communicate with property owners regarding significant repairs, maintenance recommendations, and property improvements.
Owner & Resident Relations
- Maintain positive and professional relationships with property owners and residents.
- Provide owners with proactive updates regarding vacancies, leasing activity, maintenance concerns, resident issues, and overall property performance.
- Respond to owner and resident questions or concerns in a timely and professional manner.
- Provide recommendations and information to help owners make informed decisions about their properties.
- Maintain appropriate professional boundaries while working toward practical solutions to resident concerns.
Financial & Administrative
- Monitor resident balances and assist with delinquency follow-up.
- Review property activity and communicate financial or operational concerns to accounting and senior management.
- Assist with rent increases, renewals, lease documentation, and resident account questions.
- Maintain accurate property, resident, and owner records within property management software.
- Follow company policies, procedures, and documentation requirements.
Qualifications
- Previous property management, leasing, real estate, housing, or related experience preferred.
- Single-family rental experience strongly preferred.
- Strong written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple properties, deadlines, and priorities.
- Comfortable communicating professionally with residents and property owners.
- Strong problem-solving skills and willingness to take ownership of responsibilities.
- Ability to work independently while recognizing when an issue should be escalated.
- Experience with AppFolio or similar property management software is a plus.
- Valid driver's license and reliable transportation.
Ideal Candidate
We are looking for someone ready to take the next step in their property management career. The right candidate does not need to know everything on day one but should be dependable, organized, willing to learn, and comfortable taking ownership of their responsibilities.
Success in this position means maintaining strong occupancy, keeping leasing and maintenance moving forward, communicating proactively with owners and residents, and developing the knowledge and confidence to independently manage the residential portfolio.
Pay: Up to $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $55,000