What are the responsibilities and job description for the Concierge Officer position at Metro One Loss Prevention?
Concierge Security Officer – Corporate Environment
Have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity you've been looking for!
About Us
At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients, and we're growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today.
What We Offer
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Weekly Pay – Your hard work rewarded fast.
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Competitive Benefits – Health, Dental, Vision, and more.
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Flexible Schedules – Work-life balance matters.
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401(k) Program – Invest in your future.
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Easy Online Application Process – Get started in minutes.
Your Responsibilities
As a Concierge Security Officer, you will serve as the first point of contact for employees, visitors, and guests while maintaining a safe, secure, and welcoming corporate environment. This position combines exceptional customer service with professional security responsibilities.
Concierge & Guest Services
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Greet employees, visitors, and vendors in a professional and welcoming manner.
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Provide directions, information, and assistance to guests.
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Create a positive first impression while maintaining security standards.
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Answer inquiries and provide exceptional customer service at all times.
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Maintain a polished appearance and professional demeanor.
Visitor Management & Access Control
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Verify visitor identities and authorize building access.
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Utilize visitor management systems to process guest check-ins and check-outs.
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Issue visitor badges and maintain accurate visitor records.
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Enforce access control procedures and security policies.
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Monitor entry and exit points to prevent unauthorized access.
Security Operations
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Monitor CCTV cameras, access control systems, and alarm panels.
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Conduct routine patrols of assigned areas.
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Identify and report security concerns, hazards, or suspicious activity.
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Maintain awareness of building operations and emergency procedures.
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Support a safe and secure workplace environment.
Incident Response & Reporting
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Respond promptly to security incidents, alarms, and emergencies.
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Document incidents accurately and thoroughly.
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Coordinate with management, emergency responders, and building personnel as needed.
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Assist with emergency evacuations and safety procedures.
Administrative & Package Management
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Receive and document deliveries and packages.
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Maintain logs, reports, and security records.
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Support front desk operations and administrative tasks as assigned.
What We're Looking For
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Prior security, military, law enforcement, corrections, hospitality, concierge, customer service, or corporate front desk experience preferred.
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Exceptional customer service and communication skills.
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Professional appearance and strong interpersonal abilities.
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Experience with access control systems, visitor management platforms, and CCTV monitoring preferred.
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Ability to remain calm and professional in high-pressure situations.
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Strong attention to detail and situational awareness.
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Proficiency with computers and basic office software.
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Ability to stand, walk, and patrol for extended periods as required.
Why M1 Global?
If you're looking for more than just a job—if you want to be part of a growing, supportive team where your hard work matters—M1 Global is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.
Grow your career. Strengthen your skills. Make a difference.
M1 Global is an Equal Opportunity Employer.
- Must possess a valid New York State Security Guard License.
- Exceptional communication and interpersonal skills.
- Professional appearance, polish, and executive presence required.
- Strong customer service mindset with the ability to interact confidently with executives, employees, and visitors.
- Prior concierge, corporate security, hospitality, or front desk experience preferred.
- Ability to maintain professionalism and composure in a fast-paced corporate environment.
- Strong attention to detail and situational awareness.
- Experience with visitor management systems, access control, and CCTV monitoring preferred.
- Excellent verbal and written communication skills.
- Ability to represent both M1 Global and the client with the highest level of professionalism at all times.
Weekly Pay with Direct Deposit!
Looking for a professional indoor security position in a premier corporate environment? Join M1 Global as a Concierge Security Officer and become the face of security and customer service for one of our valued clients.
Weekly Pay with Direct Deposit
Stable Full-Time & Part-Time Opportunities
Professional Indoor Work Environment
Consistent Schedules and Great Hours
Corporate Concierge Security Role
Growth Opportunities Within a National Company