What are the responsibilities and job description for the Corporate Concierge Ambassador position at Metro One Loss Prevention Services Group (Guard...?
We are looking for a professional and motivated Corporate Concierge Ambassador to join our team. This role involves managing the lobby of a Class A corporate building in Downtown Pittsburgh, PA, for a Fortune 500 company. Responsibilities include setting the service tone, overseeing the front desk, conducting interior and exterior patrols, and collaborating with the client and operations team on daily tasks. A polished appearance, along with strong administrative and interpersonal skills, is essential.
Responsibilities:
- Deliver exceptional customer service to clients, visitors, and team members.
- Oversee front desk operations, including visitor management and access control.
- Handle administrative tasks such as verifying and maintaining access logs, monitoring CCTV, and managing email.
- Communicate effectively with clients, visitors, and team members regarding day-to-day operations.
- Use strong writing skills to prepare accurate, detailed daily activity reports.
- Conduct hourly foot patrols throughout the building.
- Observe, survey, and report on activities at your assigned post.
- Respond quickly and appropriately to critical incidents and emergencies.
- At least 2 years of customer service experience preferred, including concierge or front desk experience.
- Excellent customer service, communication, and multitasking skills, with the ability to work well under pressure.
- Must be at least 18 years of age.
- Ability to stand or walk for extended periods.
- High school diploma or equivalent (GED).
- Authorized to work in the United States.
- Strong, stable work history.
- Must pass a drug test and background screening.
- Reliable transportation required.
At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We’re proud to provide top-tier security and loss-prevention services to our valued clients, and we’re growing fast! If you're looking for more than just a job — if you want to be part of a growing, supportive team where your hard work matters — M1 Global is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees. If you're ready to join a company that values your commitment and supports your career goals, apply today!
Weekly Pay – Your hard work is rewarded fast.
Competitive Benefits – Health, dental, vision, and more.
Flexible Schedules – Work-life balance matters.
401(k) Program – Invest in your future.
Easy Online Application Process – Get started in minutes!
Grow your career. Strengthen your skills. Make a difference.
M1 Global is an Equal Opportunity Employer.