What are the responsibilities and job description for the Unarmed Security Officer position at Metro One Loss Prevention Services Group (Guard Division), Inc.?
M1 Global is seeking an Unarmed Security Officer for a unique opportunity that includes two weeks of paid training to become a Security Operations Center (SOC) Analyst. We are looking for professionals who view security as a critical component of operational excellence. In this role, you will serve as a central point for physical security operations, overseeing real-time alarm monitoring, incident assessment, and coordinated response efforts. The SOC Analyst plays a key role in managing communications during both routine operations and emergency situations, supporting business continuity initiatives, and ensuring adherence to established security protocols and procedures.
Key Responsibilities
- Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives
- Audit and review security systems to identify vulnerabilities and recommend improvements
- Coordinate and dispatch resources during security incidents, serving as the primary communication hub
- Lead communication during crisis events, including preparedness alerts and business continuity actions
- Support commissioning, testing, and configuration of new or upgraded security systems
- Compile documentation and evidence for reports, audits, and investigations
- Refine security procedures based on evolving threats and operational needs
Communication & Compliance
- Provide clear, calm communication during rapidly evolving situations
- Escalate incidents according to established procedures
- Collaborate with internal teams and client representatives
- Follow all SOC SOPs, post orders, and regulatory requirements
- Participate in drills, tabletop exercises, and ongoing training
Required Qualifications
- High school diploma or equivalent (college coursework in security or criminal justice preferred)
- Prior experience in a SOC, command center, alarm monitoring, or physical security environment
- Familiarity with video surveillance, access control, and alarm systems
- Strong situational awareness, decision-making, and stress management skills
- Ability to work rotating shifts, including nights, weekends, and holidays
Pay & Benefits
- Competitive pay
- Medical, dental, and vision insurance
- Paid time off
- 401(k)
- Ongoing training and professional development opportunities
We are Equal Opportunity Employer
Ability to obtain an IA state security license
Ability to obtain CPR certification
Salary : $23 - $24