What are the responsibilities and job description for the DISPATCHER position at Metro Metals Northwest, Inc.?
Overview – This position is responsible for answering telephone calls, performing general office duties including data entry, computer skills, providing customer service and dispatching.
Job Functions:
- Performs data entry functions for the Dispatch Office.
- Answers telephone calls promptly and courteously, collecting customer information, screening calls and transferring calls to correct individual as needed.
- Performs basic computer skills necessary to assist the customer and dispatchers.
- Performs routine clerical functions as requested.
Skills Required
- Must have strong customer service and multi-tasking skills
- Pleasant and patient personality
- Data Entry and computer experience
- Must be able to retain information
- Knowledge in the transportation industry
Organizational Relationships
Reports directly to the Dispatch Supervisor. Assists and works in conjunction with other staff in the Dispatch Office to ensure smooth company operations.
Hours:
- 7:30 AM to 4:30 PM / Monday - Friday
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $25 - $30