What are the responsibilities and job description for the Part Time Call Center Agent position at Metro Medical?
Part-Time Call Center Agent
Location: Chelmsford, MA
Metro Medica is seeking dedicated and detail-oriented Part-Time Call Center Agent to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.
We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.
We are seeking a detail-oriented professional to manage a high volume of incoming calls with a consistently polite and pleasant demeanor. The ideal candidate will be responsible for accurately gathering and relaying essential information, ensuring all message details are thorough and precise. You will be expected to meticulously enter data into our systems, providing our clients with peace of mind that their needs are being effectively documented and communicated to the right teams.
Qualifications:
- A welcoming voice and an upbeat, professional tone.
- Strong command of the English language, including excellent spelling and grammar.
- Proficiency in a Windows-based computer environment.
- Ability to type 35 words per minute or more.
- Excellent attendance record.
- Availability to work one weekend day
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation: $20/hr
Shifts:
- Part-Time, Various Shifts
- Must be available to work a weekend day (Sat or Sun each week)
APLV is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Salary : $20