Demo

Bilingual Customer Support Specialist

Metro Medical
Chelmsford, MA Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 2/28/2026
Immediately hiring Bilingual Customer Support Specialists at Metro Medical!What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you are a strong typist who loves customer service and talking to people, this is the position for you! Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We are looking for people who are detail oriented, motivated, and compassionate to fill these important positions.Customer service experience is a plus, but not required.This is an in office position.Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.What are we looking for from our applicants? Bilingual- fluent in reading/writing/speaking both Spanish and EnglishMust be available to work a weekend day (Sat or Sun each week)Holiday work requiredA welcoming voice with an upbeat toneStrong spelling and grammar Computer skills DependabilityThe ability to type 35 words per minute or moreOur benefits for Full Time Employees Include:Employee Stock OwnershipFull Medical, Dental, and Vision BenefitsPaid Vacation Traditional 401K with company matchingFree Life Insurance policyLegal AssistanceCompensation: $20 / HourPaid training will last approximately one week. On your second week, you will move to your new set schedule.Metro Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Don't miss out on this opportunity - Apply Today!Job Posted by ApplicantPro

Salary : $20

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