What are the responsibilities and job description for the Site Quality Assistant position at Metro Logics, Inc?
Site Quality Assistant
Job Location: US-NV, Las Vegas
Position Type: Regular Full-time, On-Site
Reports to: Site Quality Manager
About Metro Logics, Inc.
Metro Logics, Inc. (Metro) is a privately owned medical logistics service company located in Las Vegas, NV, with additional facilities in Mississippi and Utah. We provide temperature-sensitive storage, warehousing, and rapid distribution services for perishable foods, pharmaceutical products, and medical devices and supplies. Metro manages highly regulated, temperature-controlled, and cGMP-compliant warehouse space.
Overview
Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.
About the role
The Site Quality Assistant is responsible for supporting quality systems, compliance programs, and cross-functional administrative operations. This role is ideal for someone who is looking to grow in a career in Quality Assurance or Compliance within a regulated industry. The Site Quality Assistant will assist with documentation review, investigations, training, audits, reporting, and general site administrative support to help maintain compliance and efficient daily operations. Occasional out-of-town travel is required.
Essential Duties and Responsibilities
- Support daily site quality systems and compliance activities.
- Review and maintain quality records, including incidents, deviations, change controls, and risk assessments.
- Assist with document control, SOP revisions, and record retention.
- Partner with Operations, Inventory, Maintenance, and IT teams to improve processes and maintain compliance.
- Review maintenance, temperature monitoring, and inventory documentation as required.
- Assist with employee training records and help coordinate training activities.
- Participate in internal audits and support customer or regulatory audits.
- Help ensure compliance with cGMP, GDP, company procedures, and quality standards.
- Identify opportunities for continuous improvement and operational efficiency.
- Provide administrative support to site leadership and departmental managers as needed.
- Assist site in maintaining visitor kiosk and log activities.
Qualifications and Relevant Experience
- A minimum of 2 years of experience in Quality Assurance, Compliance, Administrative Support, Manufacturing, Warehouse Operations, Logistics, or other regulated industries. Equivalent college-level coursework or internship will be considered.
- Bachelor’s degree or Associate’s degree preferred.
- Familiarity with cGMP, Good Documentation Practices (GDP), FDA-regulated environments, or ISO standards.
- Experience in pharmaceutical, medical device, food, cold-chain, logistics, or office administration environments is beneficial but not required.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and ability to learn internal systems.
- Other industry certifications, such as Certified Quality Auditor (CQA) or similar, are preferred.
Skills
- Ability to connect and build strong relationships with others, while fostering a positive work environment.
- Must be able to work efficiently and effectively and remain self-motivated.
- Ability to effectively share knowledge with others within the organization.
- Capability to work collaboratively with various teams across the organization while managing multiple projects simultaneously.
- Excellent written and verbal communication skills, analytical abilities, and interpersonal skills.
- Technical writing is required.
- Strong attention to detail and organizational skills.
- Problem-solving and critical thinking skills.
- Strong customer service mindset.
- Desire to learn and grow within a quality-driven organization.
Physical Demands
- Regularly required to stand, walk, sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear.
- Must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
Additional Qualifying Factors
Must have a satisfactory background screening, negative drug test, positive references and proof of identity and legal authorization to work in the United States are required.
Metro is an Equal Employment Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.
NOTICE TO THIRD-PARTY AGENCIES:
Metro Logics, Inc. is only accepting direct applicants; third-party recruiters, employment agencies, and/or other staffing services will not be considered.