Patient Care Assistant

Description

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant to work at the clinic located in Schaumburg, IL.

This Assistant’s responsibilities include all duties related to the front-desk and back-office. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Front Office Responsibilities

• Filing of all scanned paperwork daily
• Fax clinic schedules to physicians for next clinic day.
• Prepare travel chart weekly
• Open and distribute mail, daily
• Print schedule for following clinic day. Verity that all progress notes and super-bills are attached
• Order office supplies
• Answer telephone calls, including closed offices at different locations
• Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension
• Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given
• Handle and process billing information daily
• Handle and process dictation, letters, and physician orders daily
• Register patients, enter and/or update patient demographics, make copies of vital information
• Collect co-payments and past due balances from patients at check-in/check-out desk
• Coordinate and process referral information for managed care patients
• Process medical records requests
• Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen
• Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record
• Ensure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered
  
  

Back Office Responsibilities

• Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen
• Stock exam rooms with supplies each morning, clean rooms between patients
• Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted
• Other tasks as assigned by management
  
  

Requirements

• Must have at least (1) one year of clinical practice experience, preferably in an office setting
• Must be comfortable with back office responsibilities
• High school Education or equivalent
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.
  
  

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
  
  

Salary

• $45,000-$52,000 ($19/hour monthly bonus)