Demo

Medical Assistant/Front Desk Receptionist

METRO INFECTIOUS DISEASE CONSULTANTS
Florence, AL Full Time
POSTED ON 9/9/2026
AVAILABLE BEFORE 10/8/2026
Description

Metro Infectious Disease Consultants is seeking a full-time Medical Assistant/Front Desk Receptionist to work at the clinic located in Florence, AL.

This Assistant’s responsibilities include all duties related to the back-office and front desk. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Back Office Responsibilities

  • Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen
  • Stock exam rooms with supplies each morning, clean rooms between patients
  • Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted
  • Other tasks as assigned by management

Front Office Responsibilities

  • Filing of all scanned paperwork daily
  • Fax clinic schedules to physicians for next clinic day.
  • Prepare travel chart weekly
  • Open and distribute mail, daily
  • Print schedule for following clinic day. Verity that all progress notes and super-bills are attached
  • Order office supplies
  • Answer telephone calls, including closed offices at different locations
  • Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension
  • Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given
  • Handle and process billing information daily
  • Handle and process dictation, letters, and physician orders daily
  • Register patients, enter and/or update patient demographics, make copies of vital information
  • Collect co-payments and past due balances from patients at check-in/check-out desk
  • Coordinate and process referral information for managed care patients
  • Process medical records requests
  • Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen
  • Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record
  • Ensure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered

Requirements

  • Must have at least (1) one year of clinical practice experience, preferably in an office setting
  • Must be comfortable with back office responsibilities
  • High school Education or equivalent
  • Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Salary.com Estimation for Medical Assistant/Front Desk Receptionist in Florence, AL
$32,533 to $39,240
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