What are the responsibilities and job description for the Security Install Technician position at Metro Fire and Security?
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Job Type
Full-time
Description
Metro Fire Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service in Arizona, California, New Mexico, Nevada and Texas We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.
From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.
Great company culture with room to grow.
The Security Installation Technician is primarily responsible for installing and replacing alarm, camera, and access systems. A desired candidate is fully confident in their installation and programming skills, works effectively and professionally with little supervision, has management and leadership ability with his team, excellent communication skills, and is consistently looking out for the customer’s best interest.
Responsibilities
Install security systems per provided job scopes and drawings
Install and service access control systems
Install and service IP based camera systems
Install and service alarm systems
Work efficiently as a lead technician on the team to install systems
Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
Effectively communicate equipment issues and potential solutions on work performed to customers
Explain and train customers on effective utilization of equipment and/ or systems
Efficiently and accurately update and complete customer files, including but not limited to customer contacts, work orders, parts utilized, and work performed
Promptly and professionally respond to customer questions and concerns
Understand and maintain compliance with company and customer safety program
Maintain all applicable certifications for necessary products serviced by company
Ability to lead, train, mentor and/ or coach less experienced technicians
Requirements
Perform other related duties as assigned or required
Valid driver’s license
High School Diploma/ GED
5 years security technician work experience
Commercial experience
Able to work flexible hours including after-hours, nights, and weekends
Able to travel to multiple job sites each day
Fully proficient in alarm, access control and IP camera systems
Access control installation and servicing experience
Experience with installation of controller, reader, contact, REX and electrified door hardware
Commercial alarm system installation & servicing experience – knowledge in Burg, DMP, Honeywell and DSC systems a plus
Camera system installation & servicing experience, including network camera systems
CAT5/6 network termination skills
High precision/ detail-oriented
Professional verbal and written communication skills
Ability to work independently, with little supervision
Ability to lead a team on larger jobs
Works effectively and efficiently while performing all aspects of the required job
Preferred
DMP training
IP/Network knowledge
Working knowledge of Microsoft Office (Excel, Outlook, Word)
Benefits
Medical
Dental
Vision
Paid Time Off
Paid Holidays
401(k) matching
Job Type
Full-time
Description
Metro Fire Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service in Arizona, California, New Mexico, Nevada and Texas We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.
From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.
Great company culture with room to grow.
The Security Installation Technician is primarily responsible for installing and replacing alarm, camera, and access systems. A desired candidate is fully confident in their installation and programming skills, works effectively and professionally with little supervision, has management and leadership ability with his team, excellent communication skills, and is consistently looking out for the customer’s best interest.
Responsibilities
Install security systems per provided job scopes and drawings
Install and service access control systems
Install and service IP based camera systems
Install and service alarm systems
Work efficiently as a lead technician on the team to install systems
Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
Effectively communicate equipment issues and potential solutions on work performed to customers
Explain and train customers on effective utilization of equipment and/ or systems
Efficiently and accurately update and complete customer files, including but not limited to customer contacts, work orders, parts utilized, and work performed
Promptly and professionally respond to customer questions and concerns
Understand and maintain compliance with company and customer safety program
Maintain all applicable certifications for necessary products serviced by company
Ability to lead, train, mentor and/ or coach less experienced technicians
Requirements
Perform other related duties as assigned or required
Valid driver’s license
High School Diploma/ GED
5 years security technician work experience
Commercial experience
Able to work flexible hours including after-hours, nights, and weekends
Able to travel to multiple job sites each day
Fully proficient in alarm, access control and IP camera systems
Access control installation and servicing experience
Experience with installation of controller, reader, contact, REX and electrified door hardware
Commercial alarm system installation & servicing experience – knowledge in Burg, DMP, Honeywell and DSC systems a plus
Camera system installation & servicing experience, including network camera systems
CAT5/6 network termination skills
High precision/ detail-oriented
Professional verbal and written communication skills
Ability to work independently, with little supervision
Ability to lead a team on larger jobs
Works effectively and efficiently while performing all aspects of the required job
Preferred
DMP training
IP/Network knowledge
Working knowledge of Microsoft Office (Excel, Outlook, Word)
Benefits
Medical
Dental
Vision
Paid Time Off
Paid Holidays
401(k) matching