What are the responsibilities and job description for the Fire Alarm Service Technician position at Metro Fire and Security?
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Job Type
Full-time
Description
Metro Fire Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.
From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.
Great company culture and room for growth.
The Fire Alarm Technician is primarily responsible for servicing, repairing, programming, and replacing Fire Alarm system products and panels to the prescribed standards, identifying code and non-conformance issues, and preparing accurate and timely service ticket reports. A desired candidate performs the full job despite site and weather conditions, can work independently with little supervision, has excellent communication skills, and is consistently looking out for the customer and company’s best interest.
Responsibilities
Perform fire alarm system repairs, maintenance, upgrades, and replace defective parts
Perform programming on fire alarm systems
Use device manuals to repair non-functioning fire alarms and restore fire alarms to original functionality
Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires or strappings
Repair circuits and sensors, following wiring and system specifications
Ensure compliance to fire and electrical codes
Demonstrate systems for customers and explains causes and consequences of false alarms
Educate customers on preventative care and regular maintenance to prevent system malfunctions
Communicate daily with service supervisor and/ or dispatchers on project delays, requirements and general status of job
Keep tools and equipment operating by following operating instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, etc.
Complete and produce reports that are legible, accurate and detailed
Invoice paperwork in a timely manner
Stay current with code requirements and industry changes
Attend and complete all required safety training
Requirements
Perform other related duties as assigned or required
Valid driver’s license
High School Diploma or GED
Three (3) years prior relevant work experience
Ability to travel to multiple job sites each day
Ability to walk, stand, stoop, kneel, crouch, and climb ladders multiples times a day
High precision/ detail-oriented
Does not take short-cuts: work effectively and efficiently while performing all aspects of the required job
Able to work in unusual and sometimes difficult positions - climbing ladders, scaffolding and high lift equipment up to 40 feet
Preferred
CSA Certification
NICET Certification
OSHA Certification
Knowledge working in Profit Zoom, Building Reports, and Paylocity
Working knowledge of Microsoft Office (Excel, Outlook, Word)
Benefits
Medical
Dental
Vision
Paid Time Off
Paid Holidays
401(k) matching
Job Type
Full-time
Description
Metro Fire Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.
From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.
Great company culture and room for growth.
The Fire Alarm Technician is primarily responsible for servicing, repairing, programming, and replacing Fire Alarm system products and panels to the prescribed standards, identifying code and non-conformance issues, and preparing accurate and timely service ticket reports. A desired candidate performs the full job despite site and weather conditions, can work independently with little supervision, has excellent communication skills, and is consistently looking out for the customer and company’s best interest.
Responsibilities
Perform fire alarm system repairs, maintenance, upgrades, and replace defective parts
Perform programming on fire alarm systems
Use device manuals to repair non-functioning fire alarms and restore fire alarms to original functionality
Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires or strappings
Repair circuits and sensors, following wiring and system specifications
Ensure compliance to fire and electrical codes
Demonstrate systems for customers and explains causes and consequences of false alarms
Educate customers on preventative care and regular maintenance to prevent system malfunctions
Communicate daily with service supervisor and/ or dispatchers on project delays, requirements and general status of job
Keep tools and equipment operating by following operating instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, etc.
Complete and produce reports that are legible, accurate and detailed
Invoice paperwork in a timely manner
Stay current with code requirements and industry changes
Attend and complete all required safety training
Requirements
Perform other related duties as assigned or required
Valid driver’s license
High School Diploma or GED
Three (3) years prior relevant work experience
Ability to travel to multiple job sites each day
Ability to walk, stand, stoop, kneel, crouch, and climb ladders multiples times a day
High precision/ detail-oriented
- Ability to use a computer and read blueprints
- Ability to work independently, with little supervision
Does not take short-cuts: work effectively and efficiently while performing all aspects of the required job
Able to work in unusual and sometimes difficult positions - climbing ladders, scaffolding and high lift equipment up to 40 feet
Preferred
CSA Certification
NICET Certification
OSHA Certification
Knowledge working in Profit Zoom, Building Reports, and Paylocity
Working knowledge of Microsoft Office (Excel, Outlook, Word)
Benefits
Medical
Dental
Vision
Paid Time Off
Paid Holidays
401(k) matching