Eyewear Consultant/ Optician

Metro Eyes Vision Care is seeking a knowledgeable, professional, and dependable Eyewear Consultant / Optician to join our optometry practice in Vienna. We are looking for someone who communicates clearly, takes pride in accurate work, and helps patients feel confident in their eyewear choices.

The ideal candidate combines optical knowledge with attentive service and strong follow-through. You should be comfortable explaining lens options, managing eyewear orders, and taking responsibility for each patient’s experience from frame selection through dispensing.

Key Responsibilities

• Help patients select frames and lenses suited to their prescription, lifestyle, fit, and budget.
• Explain lens designs, materials, coatings, and upgrades clearly so patients can make informed decisions.
• Take accurate optical measurements and assist with eyewear fitting, adjustments, and minor repairs within your training and qualifications.
• Prepare and submit optical orders, verify details, track progress, and coordinate with laboratories to resolve delays or errors.
• Inspect completed eyewear for accuracy and quality before dispensing.
• Explain pricing, insurance benefits, and out-of-pocket costs accurately; verify coverage when needed.
• Address patient questions and concerns professionally, and follow through until issues are resolved.
• Maintain organized records, frame displays, inventory, and a clean, welcoming optical area.
• Collaborate with the doctor and front-office team to support efficient patient care and daily operations.

Qualifications and Qualities

• Previous experience in optical sales, eyewear consulting, or opticianry.
• Working knowledge of eyeglass prescriptions, lens options, frame selection, and optical measurements appropriate to the role.
• Excellent communication and listening skills, with the ability to explain technical information in everyday language.
• A professional, patient, and respectful approach to patients and coworkers.
• Consistent punctuality, reliable attendance, and readiness to work at the scheduled start time.
• Strong attention to detail, organization, and the ability to manage multiple priorities.
• Accountability for your work, including checking accuracy, communicating problems promptly, and completing tasks without repeated reminders.
• Confidence recommending appropriate eyewear while respecting patients’ needs and budgets.
• Comfort with practice-management software and willingness to learn office procedures.

Experience with Eyefinity Encompass, vision insurance, and optical laboratory ordering is preferred. Relevant optician licensure or certification is a plus.

Pay: $22.43 - $28.62 per hour

Expected hours: 37.5 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $22 - $29