What are the responsibilities and job description for the Customer Service Representative - Spokane position at Metro Express People, LLC?
Description
At Metro Express Car Wash, our mission is simple: to provide a memorable, feel-good experience and value that exceeds expectations. As a family- and veteran-owned company, we take pride in creating a positive environment for both our customers and our team members, and we’ve built our reputation by doing things the right way.
If you’re looking for a role that keeps you active, lets you work outdoors, and offers opportunities to grow, join our team as a Customer Service Representative (CSR)! This is a great opportunity to be part of a supportive, fast-paced team that brings energy, teamwork, and great service to every customer interaction.
What You’ll Do
As a CSR, you’re the friendly face of our car wash! Each day, you will:
- Smile and greet customers, guide their vehicles into the wash tunnel, and ensure a safe, clean site
- Inform customers about our wash options, services, and unlimited wash memberships / current promotion in a friendly, non-pushy way
- Earn commission on every membership/promotion sale
- Follow safety rules to keep yourself and others safe
- We’re in the business of clean—so it’s important our locations reflect that. You’ll work with your team to keep the site clean, organized, and looking its best.
Your Schedule
- This is a Full-Time position, 32–40 hours
- Weekend availability is required
What We’re Looking For
- Someone who’s upbeat, friendly, and has a passion for service
- Flexibility to work evenings, weekends, or both
- Comfort working outdoors year-round in varying weather conditions with the support of company-provided weather gear
- Physical stamina to stand, bend, stretch, and lift up to 50 lbs. during your shift
- Bonus points if you have retail or sales experience (but it’s not required!)
- Applicants who are 18 years or older
Why Join Metro Express Car Wash?
We’re not just about washing cars—we’re about building careers! Whether you’re working part-time in school or looking for a place to grow, we’ve got you covered.
- Work Outside – Stay active and enjoy the outdoors all year. We’ll keep you comfy with company-provided gear.
- Grow with Us – Show us what you can do, and we’ll help you move up!
- Our Core Values – Passion, Ownership, and Grit guide everything we do
- Sales with Support – We train you to inform, not pressure. Your conversations with customers can earn you commission!
Great Benefits (for full-time employees):
- $19 / hour commission on every membership or promotional sale you make!
- Medical, Dental, and Vision Insurance
- 401(k) Plan
- Tuition Reimbursement (Also available with part-time employment)
- Paid Time Off (Up to 3 weeks in the first 12 months)
- Free Weekly Car Wash
Visit the Careers page on our website to watch our recruiting video and learn more about us!
https://www.metroexpresscarwash.com/careers/
Salary : $19