Customer Service Representative (Car Wash)

Customer Service Representative

At Metro Express Car Wash, our mission is simple: create a memorable, feel-good experience while delivering value that exceeds expectations.

As a family- and veteran-owned company, we’re proud of our culture built around Passion, Ownership, and Grit. If you’re friendly, energetic, enjoy staying active, and want to grow with a great team, we’d love to have you join us!

What You’ll Do

• Welcome customers and create a great experience from start to finish.

• Safely guide vehicles through the wash and keep traffic moving.

• Educate customers on wash options, memberships, and promotions.

• Earn commission by helping customers find the right membership or service.

• Keep the location clean, organized, and welcoming.

• Follow all safety procedures and support your team wherever needed.

What We’re Looking For

• Friendly, outgoing, and customer-focused.

• Comfortable working in a fast-paced, team-oriented environment.

• Comfortable talking with customers and making recommendations.

• Able to work outdoors year-round—we provide weather gear!

• Able to stand, walk, bend, pivot, and lift up to 50 lbs.

• Available to work weekends and/or evenings.

• 18 years or older.

• Retail or sales experience is helpful, but not required!

Scheduling

Full-Time: 32–40 hours/week
Part-Time: 15–30 hours/week
Weekend availability required.

Why Metro?

• ️ Work Outside – Stay active and enjoy a change of scenery.

Grow Your Career – We promote from within and provide leadership opportunities.

Great Team Culture – Work with a team built on Passion, Ownership, and Grit.

Earn Commission – Inform, don’t pressure. Help customers find what works for them and earn commission along the way.

Benefits & Perks

• $XX/hour commission

• Medical, dental & vision insurance*

• 401(k)*

• Tuition reimbursement

• Paid time off*

• Paid sick time

• Free weekly car wash

• Professional development and career advancement opportunities

• Eligibility varies by position and employment status.

Ready to Join the Team?

If you’re looking for a job where you can stay active, work with great people, earn commission, and build a career, we’d love to meet you!

Physical Requirements

This position requires standing, walking, bending, pivoting, lifting, reaching, and other physical activity throughout the workday.

Equal Employment Opportunity

Metro Express Car Wash provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type as protected by federal, state, or local law.

This job description is not intended to be a comprehensive list of all duties and responsibilities. Duties may change based on business needs.