AI Business Solutions Lead at Metro Elevator

Location:

• Palm Beach Gardens, FL - This is primarily an in-office role, but hybrid flexibility is possible after training and demonstrated proficiency.

Overview:

Metro Elevator is seeking an AI Solutions & Enablement Manager to identify and solve business challenges through the practical use of AI, automation, and emerging technology. This is a hands-on, business-facing role for a resourceful problem solver who can take an ambiguous challenge, determine the best approach, and move quickly from idea to implementation-whether by building a solution, leveraging existing technology, or engaging the right external partner.

Working closely with senior leadership and teams across the organization, this individual will identify high-impact opportunities, develop practical AI solutions, and teach employees how to use AI to improve productivity and decision-making.

Employment Status/Expectations:

• Part time or Full Time

Job Responsibilities:

• Partner with leadership and teams across the organization to identify business problems, inefficiencies, and opportunities where AI or automation can create meaningful value.
• Take ideas from concept to implementation by researching solutions, testing approaches, building prototypes, and determining the best path forward.
• Build and implement practical AI solutions, including workflows, custom AI assistants, agents, automations, prompts, and other tools that improve productivity and decision-making.
• Teach employees across functions how to incorporate AI into their daily work and develop AI Champions who can help expand adoption throughout the organization.
• Maintain and prioritize a pipeline of AI and automation opportunities based on business impact, scalability, cost, and ease of implementation.
• Research and evaluate AI platforms, agencies, consultants, and technology partners and recommend whether Metro should build, buy, or outsource a solution.
• Develop relationships with local colleges and universities and establish an AI-focused internship program that gives students hands-on experience solving real business challenges.
• Measure the impact of AI initiatives through tangible results such as time saved, manual work eliminated, improved processes, increased capacity, and better decision-making.

Qualifications / What We're Looking For:

We are intentionally open-minded about background and career path. The right candidate may be an experienced professional, entrepreneur, recent graduate with exceptional ability, or someone with an advanced degree such as an MBA. More important than years of experience is a demonstrated ability to think critically, learn quickly, and use AI to solve real problems.

• Exceptional intellectual curiosity, resourcefulness, and problem-solving ability.
• Strong business instincts and the ability to quickly understand how different areas of an organization operate.
• Hands-on fluency with generative AI and emerging AI tools, with the ability to personally build and test practical solutions.
• A strong bias toward action and comfort working through ambiguous problems without a predefined solution.
• Strong communication skills and the ability to explain AI concepts in practical terms to non-technical employees and executives.
• An entrepreneurial mindset and a natural tendency to ask, "Is there a smarter way to do this?"
• Strong academic achievement, relevant business or technology experience, or other evidence of exceptional capability.
• Bachelor's degree preferred; MBA or other advanced degree is a plus but not required.
• Existing relationships with South Florida colleges and universities, or experience developing university and internship partnerships, is a plus.

Compensation and Benefits:

• Salary commensurate with qualifications
• Health, dental and vision insurance
• Paid time off
• 401k plan with employer matching contribution

Why Join Metro Elevator

This role offers the opportunity to work directly with leadership, solve meaningful business problems, and help shape how AI is used across a growing organization. You will have the freedom to experiment, build, teach, and turn ideas into solutions that can scale across Metro Elevator.

Equal Opportunity Employer:

Metro Elevator is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us at jodihart@metro-elevator.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Metro Elevator is proud to be an Equal Opportunity Employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, pregnancy, genetics, or any other legally-protected status.

Company History:

Founded in 1987, Metro Elevator has been exclusively dedicated to maintaining, repairing, modernizing and installing elevator systems for over 35 years. Metro Elevator maintains commercial facilities in over 40 states nationwide serving every major industry, including automotive, hospitality, healthcare, finance, government, education, energy and tech.

Metro Elevator is one of the top elevator companies in the United States and has been independently and employee-owned for our entire 37-year history. Each of our Metro Elevator Divisions is locally owned and operated, ensuring the highest level of responsiveness and care for your elevator project.